New Labor Operation Codes for Dealer-Installed GM Accessories Replaced During Warranty Coverage Period (02-20-89-014)

New Labor Operation Codes for Dealer-Installed GM Accessories Replaced During Warranty Coverage Period

TECHNICAL SERVICE BULLETIN

SERVICE INFORMATION

Under the guidelines for GM Parts Warranties, all GM Accessories sold and permanently installed on a GM vehicle PRIOR to new vehicle delivery will be covered under the provisions of the New Vehicle Limited Warranty.

For the U.S., in the event GM Accessories are installed AFTER new vehicle delivery, or are replaced under the new vehicle warranty, they will be covered (parts and labor) for the balance of the vehicle warranty, but in no event less than 12 months/12,000 miles.

For Canada, in the event GM Accessories are installed AFTER new vehicle delivery, they will be covered (parts and labor) for the balance of the vehicle warranty, or up to 12 months/unlimited kilometers depending on month installed. For replacement after the New Vehicle Limited Warranty expires, but within the 12 months/unlimited kilometers coverage, refer to claim type "B" guidelines.

When a dealer-installed GM Accessory is replaced during this period of warranty coverage, a labor operation code should be used that correlates to that particular component.

When such a replacement is necessary, please refer to the following labor operations for DEALER INSTALLED GM ACCESSORIES.

These labor operations should be used when filing warranty claims against GM Accessories that were installed by a GM Dealer or an Accessories Distributor Installer (ADI). This includes GM Accessories that were ordered as Accessories Catalog Offerings (ACOs), as Regular Production Accessories (RPAs), limited production orders (LPOs) or purchased from an ADI. Refer to Corporate Bulletin Number 01-00-89-015A for more information about RPAs.