Diagnostic Tip: BLUETOOTH Connectivity Issues After Software Update (PIT5468)
Publication date: 2015-09-30Reference number: PIT5468
DIAGNOSTIC TIP: BLUETOOTH CONNECTIVITY ISSUES AFTER SOFTWARE UPDATE
TECHNICAL SERVICE BULLETIN
Reference Number(s): PIT5468, Date of Issue:
Sep 30, 2015
| Affected Model(s): | All 2016 and prior GM cars and Light Duty Trucks Equipped with Bluetooth Technology |
CONDITION/CONCERN
Customers may comment of a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or HMI module take place.
RECOMMENDATION/INSTRUCTIONS
If concerns are present after a software update of the device or vehicle radio/HMI updates, delete all pairing (delete the vehicle from the phone and delete the phone from the vehicle), power down both the device and the vehicle, and then follow pairing directions to pair the device back to the vehicle.