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Information On Inadvertent Steering Wheel Control (SWC) Button Press Causing Radio Anomalies (08-08-44-028A) — 2010 Hummer H3 Base, Automatic Service Manual

Information On Inadvertent Steering Wheel Control (SWC) Button Press Causing Radio Anomalies (08-08-44-028A)

Publication date: 2012-04-11
Reference number: 08-08-44-028A

INFORMATION ON INADVERTENT STEERING WHEEL CONTROL (SWC) BUTTON PRESS CAUSING RADIO ANOMALIES

INFORMATION ON INADVERTENT STEERING WHEEL CONTROL (SWC) BUTTON PRESS CAUSING RADIO ANOMALIES

TECHNICAL SERVICE BULLETIN

Reference Number(s): 08-08-44-028A, Date of Issue:  April 11, 2012
Affected Model(s): 2013 and Prior GM Passenger Cars and Trucks All Vehicles with Steering Wheel Controls
Supercedes: This bulletin is being revised to add model years. Please discard Corporate Bulletin Number 08-08-44-028 (Section 08 - Body and Accessories).
Superceded Bulletin(s): 08-08-44-028

SERVICE INFORMATION

This bulletin is being issued to provide a recommendation for vehicles with a customer concern of the radio station tuning changing by itself, volume changing by itself, radio changing by itself or radio muting or going silent when driving and turning the steering wheel.

The switches on the right hand side of the steering wheel are easily pressed and may inadvertently be pressed when turning the steering wheel.

These concerns may be affected by the location of the steering wheel controls.

RECOMMENDATION

Do Not Replace The Radio

  1. Please determine that the switch controls on the steering wheel are functioning correctly.
  2. Ask the customer if their hand was in close proximity to the steering wheel controls when the condition happened. Explain to the customer that bumping the controls would have caused this undesired action. Explain to the customer the proper use and function of the steering wheel controls.