Manual:LAND ROVER Range Rover Supercharged 2015Page:48640 / 73010



SDD Fails To Program The Instrument Cluster (Ic) Leaving It With No Communications (SSM72666) — 2015 Land Rover Range Rover Supercharged Service Manual

SDD Fails To Program The Instrument Cluster (Ic) Leaving It With No Communications (SSM72666)

WARNING: This page is about the Range Rover Base, which is a different variant/trim than selected.
Publication date: 2016-02-24
Reference number: SSM72666

SDD FAILS TO PROGRAM THE INSTRUMENT CLUSTER (IC) LEAVING IT WITH NO COMMUNICATIONS

SDD FAILS TO PROGRAM THE INSTRUMENT CLUSTER (IC) LEAVING IT WITH NO COMMUNICATIONS

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM72666, Date of Issue:  February 24, 2016
LAND ROVER: Range Rover / L405; Range Rover Sport / L494
SECTION: Diagnostic Software Hardware

SERVICE INFORMATION

Symptom  000101 Diagnostic Concerns

ISSUE

When attempting software download to the Instrument Cluster (IC) (referred to as Instrument Pack IPK - on SDD) or when completing the Service Action 'Q543 - Automatic High Beam Assist Control Menu Not Available', the programming application fails to complete successfully.

CAUSE

Two of the software files used has corrupt data, this makes the application unable to complete successfully.

ACTION

This workaround will load a software file to SDD using the Manual Patch Update process.

This Manual Patch will stay on the SDD machine. 

  1. Login to SDD.
  2. Select 'Continue' on the SDD Warning screen.
  3. Select 'Settings' tab.
  4. Select 'System Utilities'.
  5. Select 'Manual Patch Update'.
  6. A pop-up will be displayed for Manual patch selection dialog box.
  7. Enter 'MP_JLR_R0010'  in the Manual patch selection dialog box.
  8. Select 'OK'.
  9. The 'Software Management Wizard' will then download the fix file.
  10. The Manual patch update information pop up will ask 'Do you want to install the update now?' Select 'OK'.
  11. Select 'OK' when the message 'Please shut down SDD before continuing' is displayed. DO NOT SHUT DOWN THE PC. 
  12. 'Please wait' message is displayed.
  13. Select 'OK' when the 'Package has been installed' message is displayed.
  14. Select 'OK' in the Manual patch update information pop up.
  15. Close the Internet Explorer Window where the SDD program runs.
  16. Start a new SDD session.
  17. Program the Instrument Pack Control Module (IPC). 
  18. Close the SDD session.

If this Manual patch fails to correct the concern then a Technical Assistance should be submitted to Technical Support.

NOTE: If this manual patch is not being installed on all SDD machines you may wish to consider labelling the machine.

PERMANENT CORRECTIVE ACTION: 

This will be fixed with the release of SDD144.09 which is planned for release on the 03rd March 2016.