Manual:LAND ROVER Range Rover Supercharged 2015Page:48641 / 73010



Cf-D1, Cf-19 And Cf-53 Touch Screen Is Left Inoperative After Installation Of SDD_144.05 (SSM72611) — 2015 Land Rover Range Rover Supercharged Service Manual

Cf-D1, Cf-19 And Cf-53 Touch Screen Is Left Inoperative After Installation Of SDD_144.05 (SSM72611)

WARNING: This page is about the Range Rover Base, which is a different variant/trim than selected.
Publication date: 2016-01-30
Reference number: SSM72611

CF-D1, CF-19 AND CF-53 TOUCH SCREEN IS LEFT INOPERATIVE AFTER INSTALLATION OF SDD_144.05

CF-D1, CF-19 AND CF-53 TOUCH SCREEN IS LEFT INOPERATIVE AFTER INSTALLATION OF SDD_144.05

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM72611, Date of Issue:  January 30, 2016
LAND ROVER: Defender / L316; Discovery 3 / L319; Discovery 4 / L319; Discovery Sport / L550; Freelander 2 / L359; Range Rover / L322; Range Rover / L405; Range Rover Evoque / L538; Range Rover Sport / L320; Range Rover Sport / L494
CATEGORY: Diagnostic Software Hardware

SERVICE INFORMATION

Symptom  000101 Diagnostic Concerns

Content 

ISSUE

CF-D1, CF-19 and CF-53 Touch screen is left inoperative after installation of SDD_144.05.

CAUSE

Incorrect setting was applied to the Symptom Driven Diagnostics (SDD) unit during installation of SDD_144.05.

ACTION

This workaround will load a software file to SDD using the Manual Patch Update process.

This Manual Patch will stay on the SDD machine. 

  1. Login to SDD.
  2. Select 'Continue  ' on the SDD Warning screen.
  3. Select 'Settings  ' tab.
  4. Select 'System Utilities  '.
  5. Select 'Manual Patch Update  '.
  6. A pop-up will be displayed for Manual patch selection dialog box.
  7. Enter 'GDS_MT_TOUCH_SCREEN  ' in the Manual patch selection dialog box.
  8. Select 'OK  '.
  9. The 'Software Management Wizard  ' will then download the fix file.
  10. The Manual patch update information pop up will ask 'Do you want to install the update now?' Select 'OK  '.
  11. Select 'OK  ' when the message 'Please shut down SDD before continuing' is displayed. DO NOT SHUT DOWN THE PC  .
  12. Welcome to the GDS_MT_TOUCH_SCREEN  setup pop up message will be displayed select 'Next  '
  13. Ready to install pop up message will be displayed select 'Install  '
  14. Installing pop up will be displayed with a progress bar when finished select 'Next  '
  15. Completing the GDS_MT_TOUCH_SCREEN  setup pop up will be displayed select 'Finish'
  16. PC will reboot automatically and touch screen will then operate.

If this Manual patch fails to correct the concern then a raise a Technical Assistance to your in market support