Manual:LAND ROVER Range Rover Supercharged 2015Page:48681 / 73010



Land Rover Door Latch Issues - Contamination With Silicon (SSM73972) — 2015 Land Rover Range Rover Supercharged Service Manual

Land Rover Door Latch Issues - Contamination With Silicon (SSM73972)

WARNING: This page is about the Range Rover Base, which is a different variant/trim than selected.
Publication date: 2018-07-24
Reference number: SSM73972

LAND ROVER DOOR LATCH ISSUES - CONTAMINATION WITH SILICON

LAND ROVER DOOR LATCH ISSUES - CONTAMINATION WITH SILICON

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM73972, Date of Issue:  July 24, 2018
LAND ROVER: Discovery/L462; Discovery Sport/L550; Range Rover/L405; Range Rover Sport/L494; Range Rover Velar/L560
SERVICE CATEGORY: Body

ISSUE

Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.

CAUSE

Migration of silicon based oils through the latch and onto the internal latch electric motors.

ACTION

Under no circumstances should silicon based grease or oils be applied to door latches.

Technicians - Please rate this SSM and provide comments so that future communications can be improved.

1 = Poor - Basic information provided - The SSM does not help me resolve the customer concern.

3 = Average - Adequate information provided - The SSM partially helps me resolve the customer concern.

5 = Excellent - All required information provided to resolve the customer concern.