Manual:LAND ROVER Range Rover Supercharged 2015Page:48729 / 73010



TCU Update And Replace Applications Fail Due To Missing Software Files (SSM75626) — 2015 Land Rover Range Rover Supercharged Service Manual

TCU Update And Replace Applications Fail Due To Missing Software Files (SSM75626)

WARNING: This page is about the Range Rover Base, which is a different variant/trim than selected.
Publication date: 2021-12-02
Reference number: SSM75626

TCU UPDATE AND REPLACE APPLICATIONS FAIL DUE TO MISSING SOFTWARE FILES

TCU UPDATE AND REPLACE APPLICATIONS FAIL DUE TO MISSING SOFTWARE FILES

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM75626, Date of Issue:  December 02, 2021
LAND ROVER: Defender/L663; Discovery/L462; Discovery Sport/L550; New Range Rover/L460; New Range Rover Evoque/L551; Range Rover/L405; Range Rover Evoque/L538; Range Rover Sport/L494; Range Rover Velar/L560
SERVICE CATEGORY: Diagnostic Software Hardware

ISSUE

When attempting to complete the Replace/Update applications for the Telematics Control Unit (TCU) with PATHFINDER the applications may fail to complete. The error message below may be displayed:

  • Tester is missing required software VBF's to perform the download 

CAUSE

Latest version of PATHFINDER is missing the required software files for the Replace/Update TCU applications to complete successfully.

ACTION

This workaround will load a software file to the Jaguar Land Rover Approved Diagnostic Equipment using the Manual Patch Update process.

This Manual Patch will stay on the JLR Approved Diagnostic Equipment.

NOTE: When an update has been applied to the JLR Approved Diagnostic Equipment, this Manual Patch will need to be re-applied until the permanent corrective action is delivered.
NOTE:
  • If MP_PF_H0008 is NOT displayed in the PATHFINDER header screen, complete the actions detailed below from step  1.
  • If MP_PF_H0008 is displayed in the PATHFINDER header screen, complete the actions detailed below from step  5.

To apply the Manual Patch please, complete the instructions carefully.

  1. Select the 'Manual Patch' Icon on the Application Launcher screen. You will see a pop-up for the Manual Patch downloader.
  2. Enter 'MP_PF_H0008'  in the 'Patch Name' field.
  3. Select 'Start' and the Manual Patch will download.
  4. Select 'Yes' when the patch download is finished.
  5. Start a new PATHFINDER session.
  6. Select 'ECU diagnostics'
  7. Navigate to TCU.
  8. Select Update or Replace.
  9. Follow all on screen instructions to complete update.

PERMANENT CORRECTIVE ACTION

Once the permanent corrective action has been released, this communication and Manual Patch will be expired. An updated communication will be released detailing which JLR Approved Diagnostic Equipment version includes the permanent corrective action.