Manual:LAND ROVER Range Rover Supercharged 2015Page:48796 / 73010



PAM Inoperable - Park Aid And Park Assist Features Not Available (SSM75037) — 2015 Land Rover Range Rover Supercharged Service Manual

PAM Inoperable - Park Aid And Park Assist Features Not Available (SSM75037)

WARNING: This page is about the Range Rover Base, which is a different variant/trim than selected.
Publication date: 2020-11-04
Reference number: SSM75037

PAM INOPERABLE - PARK AID AND PARK ASSIST FEATURES NOT AVAILABLE

PAM INOPERABLE - PARK AID AND PARK ASSIST FEATURES NOT AVAILABLE

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM75037, Date of Issue:  November 04, 2020
LAND ROVER: Discovery Sport/L550; Range Rover/L405; Range Rover Evoque/L538; Range Rover Sport/L494
SERVICE CATEGORY: Electrical

CONTENT

Car Lines affected 

L405/L405: LWB 15MY

L494: 15MY

L550: 15-17MY

L538: 16&17MY

ISSUE

Front and Rear Park aid & Park assist unavailable.

It was discovered on customer vehicle while addressing customer concern GX63-14C090-DN level is not compatible with Gen 2.1 & NLI HMI due to introduction of conditional check for HMI within our software code when the condition is not satisfied DTC will be triggered by PAM.

NOTE: After flashing PAM to latest software level in the vehicle fitted with Gen 2.1 and NLI. The module constantly flags for U2300-55 DTC due to module incompatibility.

CAUSE

GX63-14C090-DN level is not compatible with Gen 2.1 & NLI HMI due to introduction of conditional check for HMI within our software code when the condition is not satisfied DTC will be triggers by PAM.

ACTION

As an interim action we would request retailer has to rollback to previous software level which is compatible with Gen 2.1 and NLI HMI. Process shown below.

WARNING: DO NOT Restart the JLR Approved Diagnostic Equipment until the manual patch has been used as the manual patch is removed on restart of the JLR Approved Diagnostic Equipment.

To apply the Manual Patch please, complete the instructions carefully.

  1. Restart the JLR Approved Diagnostic Equipment
  2. Make sure Symptom Driven Diagnostics (SDD) and PATHFINDER are closed. Then select the 'Manual Patch' Icon on the Application Launcher screen. You will see a pop-up for the Manual Patch downloader.
  3. Enter 'MP_SDD_ER_J0002' in the 'Patch Name' field.
  4. Select 'Start' and the Manual Patch will download.
  5. Select 'Yes' when the patch download is finished.
  6. Start a new session on SDD.
  7. Select Configure Park Aid Module [PAM] as existing.
  8. Restart the JLR Approved Diagnostic Equipment on completion.
NOTE: When this Manual Patch is installed, the Current vehicle information and Status will be displayed as Unknown on the Confirm software parts to be downloaded screen and after the software download, the Current vehicle information will be displayed as Unknown and the Status as Not OK on the Confirm the data screen. This is correct and is due to the strategy of the manual patch which removes the need to use coded access.

If this Manual Patch fails to correct the concern, a Technical Assistance (TA) should be submitted using the manual patch number as a reference within the customer concern field, also quoting the communication reference number that the patch was taken from.

PERMANENT CORRECTIVE ACTION

PCA: New GX63-14C090-DP software will be released to fix the incompatibility issue.

Once the permanent corrective action has been released, this communication and Manual Patch will be expired. An updated bulletin will be released detailing which JLR Approved Diagnostic Equipment version includes the permanent corrective action.