Manual:LAND ROVER Range Rover Supercharged 2015Page:49084 / 73010



Chemical/Plastic Odor From The Climate Control System (LTB00794V2) — 2015 Land Rover Range Rover Supercharged Service Manual

Chemical/Plastic Odor From The Climate Control System (LTB00794V2)

WARNING: This page is about the Range Rover Base, which is a different variant/trim than selected.
Publication date: 2018-09-11
Reference number: LTB00794V2
Supersedes refnos: LTB00794NAS1, LTB00794NAS3, LTB00794NAS4

CHEMICAL/PLASTIC ODOR FROM THE CLIMATE CONTROL SYSTEM

CHEMICAL/PLASTIC ODOR FROM THE CLIMATE CONTROL SYSTEM

TECHNICAL SERVICE BULLETIN

Reference Number(s): LTB00794NAS4, Date of Issue:  September 11, 2018
LAND ROVER: 2014-2016 Range Rover Sport (LW); 2013-2016 Range Rover (LG)
SECTION: 501-00
AFFECTED VEHICLE RANGE: Range Rover Sport (LW) MODEL YEAR: 2014-2016 VIN: 300000-666891; Range Rover (LG) MODEL YEAR: 2013-2016 VIN: 001204-320323

MARKETS

NORTH AMERICA

CONDITION SUMMARY

SITUATION: 

A chemical/plastic odor from the Heating Ventilation and Air Conditioning (HVAC) system may be evident.

CAUSE: 

This may be caused by parameters within the HVAC system not operating efficiently.

NOTE:
  • 2013-14MY vehicles:  refer to Technical Bulletin LTB00590NAS in the event of a customer concern of odor from the Climate Control system when the ignition is switched ON.
  • 2014MY-onwards vehicles:  refer to Technical Bulletin LTB00709NAS in the event of a customer concern of odor from the Climate Control system related to an ECO Stop/Start cycle.

ACTION: 

Should a customer express this concern, follow the Diagnostic Procedure outlined below.

TOOLS

TOOLS INFORMATION

G12070774
 Jaguar Land Rover-approved Midtronics battery power supply
G12070775
 Jaguar Land Rover-approved diagnostic equipment with latest SDD Software Management Pack

WARRANTY

NOTE:
  • Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Always refer to JLR claims submission system to obtain the latest repair time.
  • The JLR Claims Submission System requires the use of causal part numbers. Labor only claims must show the causal part number with a quantity of zero.
WARRANTY INFORMATION

DESCRIPTION SRO TIME (HOURS) CONDITION CODE CAUSAL PART
Configure Heating Ventilation and Air Conditioning (HVAC) Module 86.90.89.29 0.2 42 LR036372
NOTE: Normal Warranty procedures apply.

DIAGNOSTIC PROCEDURE

CAUTION:
  • A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the vehicle startup battery during diagnosis/module programming.
  • All ignition ON/OFF requests MUST be performed; failure to do these steps may cause damage to vehicle control modules.
NOTE: Use the Jaguar Land Rover claims submission system for Field Service Action program eligibility requiring a Heating Ventilation Air Conditioning (HVAC) control module software update. If eligible, perform and claim the update as per that program using the latest software.
  1. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle startup battery.
  2. NOTE: The Jaguar Land Rover-approved diagnostic equipment must be loaded with SDD154.02 Software Management Pack v300 (or later).

    Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new session.

  3. Follow all on-screen instructions.
  4. If the hyperlink is not available:
    1. Select Diagnosis  from the Session Type screen.
    2. Select the Selected Symptoms  tab.
    3. Select Electrical - Climate control system - Other - Odours  .
    4. Run and close the 'Datalogger  ' tool to reveal the 'Extras  ' tab.
    5. Select the Extras  tab.
    6. Select Run  to perform the 'Configure existing module - Heating ventilation and air conditioning module  ' option.
  5. Follow all on-screen instructions until the application completes successfully.
    1. When prompted, select the Clear DTCs  option following completion of the software download.
    2. Follow the on-screen instructions until the application finishes successfully.
    3. Go to the next Step.
  6. Exit the current session.
    1. Select the Session  tab.
    2. Select the Close Session  option.
  7. Disconnect the diagnostic equipment and battery power supply from the vehicle.