Manual:LAND ROVER Range Rover Supercharged 2015Page:49222 / 73010



Manual Tow Bar Cannot Be Configured Using Pathfinder (SSM74821) — 2015 Land Rover Range Rover Supercharged Service Manual

Manual Tow Bar Cannot Be Configured Using Pathfinder (SSM74821)

WARNING: This page is about the Range Rover Base, which is a different variant/trim than selected.
Publication date: 2020-05-12
Reference number: SSM74821

MANUAL TOW BAR CANNOT BE CONFIGURED USING PATHFINDER

MANUAL TOW BAR CANNOT BE CONFIGURED USING PATHFINDER

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM74821, Date of Issue:  May 12, 2020
LAND ROVER: Discovery/L462; Discovery Sport/L550; New Range Rover Evoque/L551; Range Rover/L405; Range Rover Evoque/L538; Range Rover Sport/L494; Range Rover Velar/L560
SERVICE CATEGORY: Diagnostic Software Hardware

ISSUE

When attempting to complete the application to configure a Manual Tow bar, PATHFINDER reports the error message that follows:

"Domain [3149] not found" 

CAUSE

PATHFINDER is incorrectly trying to wake up a module that it may not be fitted in the vehicle.

ACTION

This workaround will load a software file to the Jaguar Land Rover Approved Diagnostic Equipment using the Manual Patch Update process.

This Manual Patch will stay on the JLR Approved Diagnostic Equipment.

NOTE: When an update been applied to the JLR Approved Diagnostic Equipment, this Manual Patch will need to be re-applied until the permanent corrective action is delivered.

To apply the Manual Patch please, complete the instructions carefully.

  1. Restart the JLR Approved Diagnostic Equipment
  2. Make sure Symptom Driven Diagnostics (SDD) and PATHFINDER are closed. Then select the 'Manual Patch' Icon on the Application Launcher screen. You will see a pop-up for the Manual Patch downloader.
  3. Enter 'MP_PF_R0121'  in the 'Patch Name' field.
  4. Select 'Start'  and the Manual Patch will download.
  5. Select 'Yes'  when the patch download is finished.
  6. Start a new PATHFINDER session
  7. Select 'Service' 
  8. Select 'Add or remove tow bar' 
  9. Complete the application selecting all required options

    If this Manual Patch fails to correct the concern, a Technical Assistance (TA) should be submitted using the manual patch number as a reference within the customer concern field, also quoting the communication reference number that the patch was taken from.

    NOTE: If this Manual Patch is not being installed on all JLR Approved Diagnostic Equipment you may wish to consider labelling the machine.

PERMANENT CORRECTIVE ACTION

Once the permanent corrective action has been released, this communication and Manual Patch will be expired. An updated bulletin will be released detailing which JLR Approved Diagnostic Equipment version includes the permanent corrective action.