Seat Height Motor Issues - B1B87-31 Flagged (SSM74283)
WARNING: This page is about the Range Rover Base, which is a different variant/trim than selected.
Publication date: 2019-02-22Reference number: SSM74283
SEAT HEIGHT MOTOR ISSUES - B1B87-31 FLAGGED
TECHNICAL SERVICE BULLETIN
Reference Number(s): SSM74283, Date of Issue:
February 22, 2019
| LAND ROVER: | Discovery Sport/L550; LR3/L319; Range Rover/L405; Range Rover Evoque/L538; Range Rover Sport/L320; Range Rover Sport/L494 |
| SERVICE CATEGORY: | Body |
ISSUE
Seat height operates in increments and seat memory function will not work after replacement of seat height motor.
Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM)
Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
CAUSE
Incompatibility between seat height motor and seat module.
ACTION
First complete the following checks:
- Check condition of harness and connectors between the seat height motor and the DSM or PSM (depending which seat is affected)
- Repair as necessary
- Clear the DTCs in the DSM or PSM
- Move the affected seat up and down.
If the issue is still present
- If old height adjust motor functions correctly proceed to step 2, otherwise proceed to step 6
- Remove the motor from old frame and fit to new frame using procedure 78.70.27
- Clear the DTCs in the DSM or PSM
- Move the affected seat up and down and check for correct operation of the seat
- Return the vehicle
- E-mail kfarrell@jaguarlandrover.com and mmachyni@jaguarlandrover.com, including following information:
- Vehicle VIN
- Retailer address and contact
- Seat motor part number (on motor label)
- Seat module part number (on module label)
- Seat frame part number (on cushion pan label)
- The part numbers may be provided in a photograph
- JLR will arrange for a new motor to be shipped to you
- Fit the motor using procedure 78.70.27
- Clear the DTCs in the DSM or PSM
- Move the affected seat up and down and check for correct operation of the seat
- Return the vehicle