Code
ADSP_W028
TESLA
Tesla Alert
Eth Tcp Err
AI status
Completed
Completed
100%
Causes
- Physical layer faults on the vehicle Ethernet link (broken/crimped cable, damaged connector, poor shield/grounding)
- Intermittent link (link flapping) due to connector or PHY issues
- Excessive packet loss, latency or jitter on the Ethernet segment
- Incorrect network configuration (IP conflict, incorrect netmask, wrong gateway, port/blocking)
- Firmware/software bug in ADSP or communicating module causing TCP socket errors
- Overloaded CPU or memory on the ADSP or peer module leading to dropped TCP sessions
Symptoms
- Loss or intermittent operation of infotainment, audio DSP, or features relying on ADSP
- Logged TCP/ethernet errors or repeated ADSP reboots in vehicle logs
- Slow responsiveness or timeouts for functions that require module communication
- Multiple modules reporting communication-related warnings or degraded service
What to check
- Read ADSP and gateway network logs for TCP error details (retransmissions, socket errno, timestamps)
- Inspect physical Ethernet connectors and cables for damage, corrosion or poor seating
- Verify link LED status on module connectors and any intermediate switch/hub
- Check module firmware versions and recent updates; compare to known-good release notes
- Scan for CRC/frame/PHY error counters on ADSP and switch (Rx/Tx errors, collisions, FCS errors)
- Check vehicle power/ground at ADSP for stable voltages during operation
Signal parameters
- Link status: up/down, negotiated speed and duplex
- PHY error counters: Rx errors, Tx errors, FCS/CRC failures
- TCP retransmission count and retransmit rate
- TCP connection resets (RST) and closed socket events
- Round-trip latency (ms) and jitter measurements
- Packet loss percentage on the link
Diagnostic algorithm
- Pull ADSP and network/gateway logs; note exact TCP error messages, timestamps and peer IP/port.
- Reproduce fault if possible (operate affected feature while logging) to capture live packet traces.
- Inspect and reseat all Ethernet connectors and shield terminations between ADSP and upstream switch/module.
- Swap or replace suspect patch cable with known-good automotive-grade Ethernet cable.
- Check and record PHY/link LED behavior while exercising the feature; look for link drops or renegotiation.
- Check for and install any ADSP or gateway firmware updates addressing network stability; retest after update.
- If available, temporarily swap ADSP or the upstream communication module with a known-good unit to isolate hardware fault.
- Perform a network trace (e.g., PCAP) to identify TCP retransmissions, RSTs, or malformed frames; analyze for IP conflicts or storms.
- Measure ADSP supply voltages and ground continuity while reproducing the error to rule out power-related issues.
- If physical and configuration checks pass, escalate to manufacturer diagnostics with captured logs, packet traces, and timestamps.
Likely causes
- Loose/damaged ethernet cable or connector between ADSP and switch/peer
- Faulty Ethernet PHY or module on ADSP or peer node
- Outdated or corrupted firmware on ADSP or network switch
- Network packet storms or a misconfigured device causing congestion
- Intermittent power or ground to ADSP causing comms instability
Fault status
Status
Ethernet TCP communication errors detected by ADSP: TCP retransmissions, socket failures or connection resets observed on vehicle Ethernet network.
Repair difficulty: Medium
Diagnostic time: 1.0-3.0 hours
Similar codes
Repair manuals
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