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ADSP_W028 — Eth Tcp Err

Detailed page for trouble code ADSP_W028.

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Code

ADSP_W028

TESLA Tesla Alert

Eth Tcp Err

Brand: TESLA
Type: Tesla Alert
AI status
Completed
ready
Completed 100%
Page language: EN

Causes

  • Physical layer faults on the vehicle Ethernet link (broken/crimped cable, damaged connector, poor shield/grounding)
  • Intermittent link (link flapping) due to connector or PHY issues
  • Excessive packet loss, latency or jitter on the Ethernet segment
  • Incorrect network configuration (IP conflict, incorrect netmask, wrong gateway, port/blocking)
  • Firmware/software bug in ADSP or communicating module causing TCP socket errors
  • Overloaded CPU or memory on the ADSP or peer module leading to dropped TCP sessions

Symptoms

  • Loss or intermittent operation of infotainment, audio DSP, or features relying on ADSP
  • Logged TCP/ethernet errors or repeated ADSP reboots in vehicle logs
  • Slow responsiveness or timeouts for functions that require module communication
  • Multiple modules reporting communication-related warnings or degraded service

What to check

  • Read ADSP and gateway network logs for TCP error details (retransmissions, socket errno, timestamps)
  • Inspect physical Ethernet connectors and cables for damage, corrosion or poor seating
  • Verify link LED status on module connectors and any intermediate switch/hub
  • Check module firmware versions and recent updates; compare to known-good release notes
  • Scan for CRC/frame/PHY error counters on ADSP and switch (Rx/Tx errors, collisions, FCS errors)
  • Check vehicle power/ground at ADSP for stable voltages during operation

Signal parameters

  • Link status: up/down, negotiated speed and duplex
  • PHY error counters: Rx errors, Tx errors, FCS/CRC failures
  • TCP retransmission count and retransmit rate
  • TCP connection resets (RST) and closed socket events
  • Round-trip latency (ms) and jitter measurements
  • Packet loss percentage on the link

Diagnostic algorithm

  1. Pull ADSP and network/gateway logs; note exact TCP error messages, timestamps and peer IP/port.
  2. Reproduce fault if possible (operate affected feature while logging) to capture live packet traces.
  3. Inspect and reseat all Ethernet connectors and shield terminations between ADSP and upstream switch/module.
  4. Swap or replace suspect patch cable with known-good automotive-grade Ethernet cable.
  5. Check and record PHY/link LED behavior while exercising the feature; look for link drops or renegotiation.
  6. Check for and install any ADSP or gateway firmware updates addressing network stability; retest after update.
  7. If available, temporarily swap ADSP or the upstream communication module with a known-good unit to isolate hardware fault.
  8. Perform a network trace (e.g., PCAP) to identify TCP retransmissions, RSTs, or malformed frames; analyze for IP conflicts or storms.
  9. Measure ADSP supply voltages and ground continuity while reproducing the error to rule out power-related issues.
  10. If physical and configuration checks pass, escalate to manufacturer diagnostics with captured logs, packet traces, and timestamps.

Likely causes

  • Loose/damaged ethernet cable or connector between ADSP and switch/peer
  • Faulty Ethernet PHY or module on ADSP or peer node
  • Outdated or corrupted firmware on ADSP or network switch
  • Network packet storms or a misconfigured device causing congestion
  • Intermittent power or ground to ADSP causing comms instability

Fault status

⚠️ Status
Ethernet TCP communication errors detected by ADSP: TCP retransmissions, socket failures or connection resets observed on vehicle Ethernet network.
🟡 Repair difficulty: Medium
⏱️ Diagnostic time: 1.0-3.0 hours

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