Code
B2671
Generic
B — Body
Body Control Module Communication Fault
AI status
Completed
Completed
100%
Causes
- Open, shorted, or high-resistance CAN or LIN bus wiring
- Poor or missing power supply or ground to the BCM
- Blown fuse or fusible link feeding the BCM
- Corroded or loose BCM connector or pins
- Water intrusion or physical damage to BCM or harness
- BCM software/firmware corruption or incomplete programming
Symptoms
- Multiple body functions inoperative or intermittent (lights, wipers, door locks, windows, HVAC controls)
- Illumination of multiple warning lamps or communication warnings on dash
- Remote keyless entry, immobilizer, or alarm not functioning
- No response from BCM-controlled modules when commanded
- Other modules report 'lost communication' DTCs
What to check
- Read all stored and pending codes from BCM and other modules with a capable scan tool and record freeze-frame data
- Verify battery voltage is stable (nominal 12.4–12.8 V at rest; >13.5 V when charging) and test state of charge
- Inspect BCM fuses and fusible links for continuity
- Visually inspect BCM connector(s) and harness for corrosion, bent pins, water damage, or chafing
- Check for other modules reporting communication loss (helps localize bus segment)
- Look for recent aftermarket installations (alarms, audio, trackers) that tap the CAN or power circuits
Signal parameters
- Presence and frequency of CAN bus messages (kHz or messages/sec) on high and low lines
- CAN bus voltage levels: idle differential voltage and individual wire voltages
- LIN bus activity and wake pulses (if applicable)
- BCM supply voltage (VBATT) and ground continuity
- Module wake/sleep state messages and timeouts
- Diagnostic message response time and packet error counts
Diagnostic algorithm
- Connect a factory-level or bi-directional scan tool. Read all DTCs stored in BCM and other control modules; note timestamps and freeze-frame data.
- Check battery voltage and charging system. Recharge or replace battery if low and re-check codes after stable voltage.
- Verify BCM fuses and power/ground circuits for proper continuity and correct voltages at the BCM connector with key ON and engine OFF.
- Inspect BCM connector and wiring harness for corrosion, damage, bent pins or water intrusion. Repair any physical damage.
- Using a scope or bus monitor, verify CAN (and LIN if used) physical layer signals at the BCM connector: proper idle voltages, differential signal, and presence of messages from other modules.
- If bus signals are absent at BCM but present elsewhere, trace wiring between BCM and bus backbone for open/short/poor splice. Repair wiring as required.
- If intermittent, perform wiggle tests on harness and connectors while monitoring bus traffic and DTC status to reproduce the fault.
- Check for interfering aftermarket devices by disconnecting them and rechecking communication.
- If wiring and power/ground are confirmed good and bus traffic still shows no valid BCM messages, attempt BCM software reflash or perform recommended resets per manufacturer procedures.
- Replace BCM only after confirming fault persists with correct power, ground and bus wiring; program/configure new module per manufacturer instructions and verify operation.
Likely causes
- Loss of battery power feed or poor ground to the BCM
- Damaged or disconnected CAN/LIN connector or wiring near BCM
- Open or short on the data bus causing no messages from BCM
- BCM internal fault or corrupted software requiring reflash/replace
Fault status
Status
B2671 — Body Control Module Communication Fault: No or intermittent communication with BCM detected on vehicle network.
Repair difficulty: Medium
Diagnostic time: 0.5-2.0 hours
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