Code
B2840
HYUNDAI
B — Body
BT Module Communication Error
Views:
UK: 21
EN: 30
RU: 28
AI status
Completed
Completed
100%
Causes
- Failed or intermittent Bluetooth/hands‑free module
- Damaged wiring, corroded connectors, or poor pin contact at the module
- Loss of power or ground to the module (blown fuse, open circuit)
- Faulty CAN/LIN bus wiring, high bus impedance, or missing termination
- Software/configuration error or required reprogramming
- Radio interference or antenna/ground fault affecting module operation
Symptoms
- Bluetooth pairing/connectivity failures or intermittent operation
- Hands‑free call functions not working or dropping audio
- Infotainment errors or warning message about Bluetooth module
- Stored B2840 code on the vehicle network scan
- Other modules reporting lost communication or degraded features
What to check
- Connect a diagnostic scanner and confirm B2840 and any additional network codes; review freeze frame and related U‑codes
- Visual inspection of BT module connector for corrosion, bent pins, water ingress, or damage
- Verify fuses and battery feed to the BT module circuit; check ground continuity
- Check CAN/LIN bus continuity and voltages at the module connector
- Inspect antenna and antenna ground for damage (if external antenna used)
- Review OEM technical service bulletins (TSBs) and software updates for the module
Signal parameters
- Module supply voltage: approx. battery voltage (typically 11–14 V with ignition ON)
- Module ground: near 0 V continuity to chassis ground
- CAN bus idle voltages: CAN_H ≈ 2.5–3.5 V, CAN_L ≈ 1.0–2.0 V (differential ~0 V at idle as both sit near mid‑rail)
- LIN (if used) idle: near battery voltage when idle or per OEM spec
- Serial/UART signals (if applicable): logic‑level TX/RX activity when module communicating
Diagnostic algorithm
- Retrieve freeze frame data and all stored DTCs with a capable scan tool; note related U‑codes or body network errors.
- Attempt to clear codes and reproduce; observe if B2840 returns immediately or only under certain conditions.
- Inspect module connector and harness for corrosion, damage, water entry, or poor pin contact; wiggle test harness while monitoring codes/communication.
- Verify power and ground at the module connector with ignition ON; check relevant fuses and relay operation.
- Measure CAN/LIN bus voltages at the module connector; if abnormal, trace the bus for shorts/opens and check terminations (120 Ω across CANH/CANL with key off if accessible).
- Use a scope or CAN‑bus logger to observe bus traffic and confirm presence/absence of module frames and bus errors.
- If wiring and bus are good, check for available software updates or known issues from OEM; reflash/reprogram module per factory procedure if required.
- If module still fails communication after wiring, power, ground, and software checks, consider replacing the Bluetooth/hands‑free module and re‑programming/configuring it to the vehicle.
- After repair, clear codes and verify all related systems function; road test and re‑scan to confirm no recurrence.
Likely causes
- Corroded/loose connector at the BT module
- Blown fuse or missing battery feed/ground to the module
- CAN bus short, open or missing reference (other module pulling the bus)
- Internal failure of the Bluetooth/hands‑free module
- Module requires software update or incorrect module coding
Fault status
Status
B2840 — Bluetooth (hands‑free) module communication error: module not responding or data invalid on vehicle network.
Repair difficulty: Medium
Diagnostic time: 1.0-2.5 hours
Similar codes
Repair manuals
Manual library for HYUNDAI
371
Browse 371 HYUNDAI manuals: repair procedures, diagnostics, wiring diagrams, component locations, service data and Labor Times by year, model and trim.
HYUNDAI
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