Code
B28BF
MITSUBISHI
B — Body
All P/W no response
AI status
Completed
Completed
100%
Causes
- Blown power window fuse or fusible link
- Faulty power window relay or main power supply relay
- Power window master switch (master/control unit) failure
- Window lock-out switch engaged or faulty
- Body control module (BCM) / power window control module fault or lost CAN communication
- Open/short in power or ground wiring to the window system
Symptoms
- None of the vehicle's power windows operate when using any door switch
- No audible motor noise from any door when attempting to operate windows
- Window switches have no illumination or no response
- Other body electrical functions (interior lights, door locks) may be affected if BCM power or ground is lost
What to check
- Verify battery voltage and ignition position (accessory/ON) before tests
- Check power window fuse(s) and fusible links for continuity and correct rating
- Check operation/position of the window lock-out switch
- Inspect and test the power window relay (swap with a known-good relay of same type if available)
- Scan for U/B/B-series DTCs in BCM/power window module and check CAN bus communication
- Measure voltage at the power window fuse terminal with ignition ON (should be ~11–14 V)
Signal parameters
- Battery voltage (resting): ~12.4–12.8 V; with engine running: 13.5–14.5 V
- Power at window fuse (IGN ON): ~11–14 V
- Master switch supply pin (IGN ON): ~11–14 V
- Master switch output when operated: switching between ~0 V and ~11–14 V (or PWM pulses) depending on design
- Ground continuity to chassis: near 0 Ω (typically
- Window motor coil continuity: low resistance (usually a few ohms) — varies by motor
Diagnostic algorithm
- Safety: Park vehicle, key OFF, use appropriate personal protective equipment. Disable airbags only if instructed by OEM procedures for deeper disassembly.
- Verify symptom: With ignition in ACC/ON, attempt to operate each window from both master and individual switches. Note any partial responses or audible clicks.
- Check fuses: Inspect and test the power window fuse(s) and related fusible links for continuity and correct amperage. Replace any blown fuses and re-test.
- Check lock-out and ignition: Ensure the window lock-out switch is not engaged and ignition is in the correct position for window operation.
- Check relay and power feed: Locate and test/swap the power window/main relay. Measure voltage at the relay output and at the fuse box terminal with switch operated.
- Measure supply at master switch: Back-probe the master switch power supply and ground with IGN ON. Confirm ~12 V supply and good ground. If supply missing, trace back to relay/fuse/ignition source.
- Probe switch outputs: While operating the master switch, measure outputs to each door harness. If no output from master but supply present, suspect master switch/module failure.
- Test motors individually: Remove door panel as required and apply direct 12 V to each window motor from battery (use fused jumper). If motors run, wiring or switch/BCM is at fault. If motors do not run, replace motor.
- Check BCM/communication: Use a scan tool to read BCM/door module DTCs and monitor CAN bus status. If BCM not communicating or reporting faults, follow body module diagnostics.
- Inspect wiring/connectors: Visually inspect and continuity-test harnesses, door harness flex points, connector pins and grounds. Repair any corrosion, broken wires or poor connections.
- Replace/repair: Replace the faulty component(s) determined by above tests (fuse/relay, master switch, BCM, wiring repair, motor). After repair, clear codes and re-test full function.
- Final check: Verify operation of all windows from all switches and confirm no reoccurring DTCs. Road-test and re-check electrical functions as needed.
Likely causes
- Missing/low voltage at the power window fuse or relay (most common)
- Master switch/lock-out switch failure preventing outputs to all windows
- BCM not providing outputs or not receiving switch inputs (communication fault)
- Common ground open or high resistance affecting entire window circuit
Fault status
Status
All power windows unresponsive. Likely common power/ground, master switch, relay or body control/communication fault affecting entire window system.
Repair difficulty: Medium
Diagnostic time: 0.5-2.0 hours
Similar codes
Repair manuals
Manual library for MITSUBISHI
406
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