Code
B28F4
MITSUBISHI
B — Body
Window relay output:open line
Views:
UK: 19
EN: 26
RU: 26
AI status
Completed
Completed
100%
Causes
- Open or broken wire between the body control module (BCM) / window ECU and the window relay
- Corroded, loose or damaged relay connector or pin(s)
- Failed window relay (coil or contacts open)
- Blown fuse or fusible link feeding the relay or module
- Poor ground for the relay or a related ground point
- Faulty BCM / window control module output transistor or connector
Symptoms
- One or more power windows will not operate
- No clicking sound from the window relay when switch is operated
- Windows stuck in one position or operate intermittently
- No voltage present at window motor/relay output when commanded
What to check
- Scan the vehicle and confirm B28F4 is stored; note freeze frame/occurrence conditions
- Visually inspect window relay, fuse(s) and relay connector for corrosion, water ingress or damage
- Verify fuse(s) related to power windows are intact
- Check for relay operation (listen for click) while operating the window switch
- Measure battery voltage at relay power terminal with key ON
- Measure voltage at the relay output and at the window motor while commanding the window
Signal parameters
- Battery voltage at relay power feed: ~12 V (key ON or when circuit powered)
- Relay control output (command from module): switches between approx. 0 V (ground) and battery voltage or open when not commanded (use scan tool/oscilloscope if available)
- Relay coil resistance (typical for standard automotive relays): roughly 50–200 ohms (varies by relay) — an open coil reads infinite resistance
- Continuity check: expected low resistance between module output pin and relay control pin; an open line shows infinite/OL
Diagnostic algorithm
- Confirm the fault: read and record the code and any related codes. Clear codes and attempt to reproduce the fault to verify.
- Visual inspection: inspect relay, socket, related fuses, wiring harnesses and connectors for damage, corrosion or signs of water ingress. Repair obvious issues.
- Verify power and ground: with key ON, verify battery voltage at the relay power terminal and continuity of the relay ground to chassis.
- Relay bench test: remove relay and bench-test by applying 12 V to the coil terminals to confirm it clicks and the contacts close. If relay is open internally, replace it.
- Signal verification: command the window switch (or use a diagnostic actuator) while measuring at the relay control terminal. If the control module should drive the relay, you should see the expected switching signal (voltage change or ground switching).
- Wiring continuity: with ignition OFF and battery disconnected, perform continuity checks between the control module output pin and the relay control terminal. Repair any open circuits or broken wires.
- If wiring and relay are good but no drive signal from the module: inspect the module connector for bent pins and check for power/grounds to the module. Consider swapping or testing the module as per manufacturer procedure.
- After repair, clear codes and verify proper operation of windows and that the code does not return.
Likely causes
- Broken/disconnected harness near door or relay mounting
- Relay coil/contacts internally open
- Corroded relay connector causing intermittent open
- Open fuse or fusible link in the power feed
- Output driver in the control module has failed
Fault status
Status
Window relay output circuit open (no drive detected). Check relay, fuse, wiring and control module.
Repair difficulty: Medium
Diagnostic time: 0.5-2.0 hours
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