Code
P0928
Generic
P — Powertrain
Gear Shift Lock Solenoid/Actuator Control Circuit A/Open
Views:
UK: 26
EN: 133
RU: 35
AI status
Completed
Completed
100%
Causes
- Open or broken wiring between module and shift-lock solenoid
- Corroded, loose, or damaged connector at solenoid or module
- Blown fuse or faulty relay supplying the circuit
- Failed shift lock solenoid (open coil)
- Faulty TCM/BCM driver circuit or poor ground at module
- Aftermarket electrical modifications or water intrusion causing damage
Symptoms
- Shift lever stuck in Park or shift lock will not release
- Unable to shift from Park without manual override
- Transmission or Park/Shift interlock warning message or MIL illumination
- Intermittent operation of shift-lock mechanism
- Possible inability to start (if interlock prevents proper range detection)
What to check
- Scan for stored and pending codes; record freeze frame and related transmission/PRNDL codes
- Visually inspect wiring and connectors at the shift-lock solenoid and module for corrosion, damage, or loose pins
- Check fuse(s) and relay(s) for the shift-lock/PRNDL circuit
- Attempt to operate the shift-lock solenoid with a scan tool or activation function (observe response)
- Back-probe the solenoid connector while commanding the solenoid to check for control voltage or switched ground
- Measure solenoid coil resistance with connector disconnected
Signal parameters
- Control type: typically switched ground or switched 12 V from module (vehicle-specific)
- When commanded: voltage at solenoid supply pin should be near battery voltage (approx. 11–13 V) or the control pin should switch to ground depending on design
- When not commanded: no ground return or no switched supply present at solenoid control pin
- Typical solenoid coil resistance (vehicle-specific): commonly in the range of about 5–35 ohms — refer to OEM spec
- Typical activated current draw: on the order of tenths to a couple of amps (vehicle-specific)
Diagnostic algorithm
- Verify code and note conditions (key position, engine off/on) when code set. Check for other related codes (PRNDL, TCM).
- Perform a visual inspection of wiring, connectors, and components at the shift-lock solenoid and module. Repair any obvious damage.
- Check relevant fuses and relays. Replace or bench-test relay if suspect.
- With ignition ON, back-probe the solenoid connector. Command the solenoid ON with a scan tool while monitoring voltage and ground. Observe whether module provides expected control (voltage or switched ground).
- If no control signal from module when commanded, measure continuity from the module pin to the solenoid connector pin. Repair any open in the harness.
- Disconnect the solenoid and measure coil resistance. If resistance is open/OL or out of spec, replace the solenoid.
- If coil and wiring to solenoid are good but module does not command, inspect module connector pins for damage and check module ground(s). Consider module driver failure.
- After repairs, clear codes and verify proper operation by commanding the solenoid and confirming normal shift-lock behavior; road test if needed to confirm intermittent issues are resolved.
- If wiring and solenoid check good and module appears to be the issue, follow manufacturer procedures for module testing or replacement.
Likely causes
- Open/disconnected harness connector at the shift-lock solenoid
- Broken wire (inside loom or at terminal) to solenoid control
- Failed solenoid coil (open circuit)
- Blown fuse or bad relay in the solenoid supply circuit
Fault status
Status
Gear Shift Lock Solenoid/Actuator Control Circuit A/Open — open circuit detected between controller and shift-lock solenoid or an open solenoid coil.
Repair difficulty: Medium
Diagnostic time: 0.5-2.0 hours
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