Code
U0028
Generic
U — Network/User
Vehicle Communication Bus A
AI status
Completed
Completed
100%
Causes
- Open, short, or high-resistance wiring on CAN Bus A (CAN_H/CAN_L)
- Faulty or intermittent connector(s) at a module(s) or splice
- Failed module placing noise or loading on the bus
- Missing or incorrect termination (open or shorted terminators)
- Low battery voltage or poor battery/ground connections
- Blown fuse or power supply interruption to a module or gateway
Symptoms
- Multiple modules reporting communication-related DTCs or missing module messages
- Instrument cluster warnings or MIL illuminated
- Loss of function for systems that communicate on Bus A (e.g., ABS, transmission, body modules)
- Inability for the scan tool to communicate with some modules on Bus A
- Intermittent malfunctions that change with vibration or temperature
What to check
- Read all U-codes and module-specific communication codes with a capable scan tool; record freeze-frame and which modules report errors
- Verify battery voltage and good ground connections before testing (battery charged, >12.4 V at rest)
- Inspect fuses and power feeds for network gateway and affected modules
- Visually inspect CAN Bus A wiring, connectors, and splice points for damage, corrosion, or pin push-outs
- Measure DC voltages at suspected module power and ground pins
- With ignition ON (engine off), measure CAN_H and CAN_L voltages to ground and resistance across CAN_H-L with ignition off (termination check)
Signal parameters
- Idle (recessive) voltage to ground: CAN_H ≈ 2.5 V, CAN_L ≈ 2.5 V
- Dominant state: CAN_H ≈ 3.5 V, CAN_L ≈ 1.5 V (differential ≈ 2.0 V)
- Termination resistance: ~60 Ω measured across CAN_H to CAN_L with ignition OFF (two 120 Ω terminators in parallel)
- Typical bus speeds: 125 kb/s, 250 kb/s, or 500 kb/s (verify vehicle specification)
- Oscilloscope should show clean differential frames with proper recessive/dominant transitions; noise, stuck levels, or missing frames indicate a fault
Diagnostic algorithm
- Capture and note all communication-related DTCs and freeze-frame data from every module. Do not clear codes yet.
- Verify vehicle battery charged and good ground connections. Re-check codes after ensuring proper battery voltage.
- Visually inspect wiring harnesses, connectors, and common routing near recent service areas or known wear points. Repair obvious damage.
- With ignition ON (engine off), use a scan tool to see which modules are responsive on Bus A. Identify modules that are not communicating.
- Measure CAN_H and CAN_L voltages to ground at a convenient connector with ignition ON. Confirm values near 2.5 V idle. If voltages are stuck high/low, isolate wiring or module causing the offset.
- With ignition OFF, measure resistance across CAN_H to CAN_L at a convenient connector. Expect ~60 Ω. Open or very low resistance indicates missing or shorted terminator(s) or short to ground/power.
- Use a scope to observe differential waveform while key on/engine cranking. Look for excessive noise, missing frames, or a dominant-stuck line. If available, check at both ends of the bus.
- If a single module is suspected, disconnect that module (if safe to do so) and re-check bus behavior. If disconnecting the module clears the bus fault, repair or replace the module/wiring.
- If fault persists across the bus, systematically isolate segments (disconnect branch connectors or bus repeaters/gateways) to locate the affected section.
- Repair damaged wiring, replace failed terminators, and repair corroded connectors. Reprogram or replace modules only after wiring and power issues are resolved.
- After repairs, clear codes, perform a functional test and re-check for reappearance of U0028 and any linked codes under normal operating conditions.
Likely causes
- Broken or corroded CAN wiring or connector at a common splice or harness rub-through
- Intermittent module failure that loads the bus (ECU with internal short)
- Missing/failed termination resistor (open or shorted 120 Ω terminator)
- Low battery/poor ground causing intermittent module resets
Fault status
Status
Communication fault detected on Vehicle Communication Bus A. Messages are missing, invalid, or the bus is offline. Inspect CAN_H/CAN_L wiring, termination, power/ground, and module responses.
Repair difficulty: Medium
Diagnostic time: 1.0-3.0 hours
Repair manuals
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