Code
U0102
MERCEDES-BENZ
U — Network/User
Lost Communication with Transfer Case Control Module
AI status
Completed
Completed
100%
Causes
- Blown fuse or relay supplying power to the transfer case control module
- Poor or missing ground at the transfer case control module
- Open, short or high-resistance wiring in CAN bus or power circuits
- Corroded, loose or damaged connector at the transfer case control module
- Failed transfer case control module
- CAN bus termination fault or short between CAN_H and CAN_L
Symptoms
- Transfer case/4MATIC/4WD warning lamp illuminated or flashing
- Loss of 4WD transfer case functions or inability to change drive modes
- Vehicle may enter limp or restricted drive mode for driveline systems
- Related traction/ESP/ABS warnings if networks share bus
- Diagnostic tool reports no response from Transfer Case Control Module or communication timeout
- Intermittent operation of transfer case functions
What to check
- Verify battery voltage (key on and cranking) is within 11–14 V
- Check transfer case module fuses and relays in fuse boxes (engine and passenger compartments)
- Perform a system scan for other U-codes on the same CAN network
- Attempt communication with the transfer case module using factory-level diagnostic tool (e.g., XENTRY)
- Visually inspect connectors and wiring at the transfer case module for corrosion, water ingress, bent pins, or damage
- Check for proper ground connection continuity from module ground to chassis/engine
Signal parameters
- Battery / supply pin: ~11–14 V with ignition ON (nominal 12 V)
- Module ground: near 0 Ω continuity to chassis ground
- CAN bus idle voltages (recessive): CAN_H ≈ 2.5 V (typically 2.3–2.7 V), CAN_L ≈ 2.5 V (typically 2.3–2.7 V)
- CAN dominant state: CAN_H ≈ 3.5 V, CAN_L ≈ 1.5 V (when messages are transmitted)
- Differential voltage during dominant state: ~2 V
- Bus termination: ~60 ohms measured between CAN_H and CAN_L (two 120Ω terminators in parallel)
Diagnostic algorithm
- Confirm the fault: connect a factory-level diagnostic tool and verify U0102 and any related U-codes. Note whether the fault is current or intermittent.
- Check vehicle battery state and charging system. Low voltage can cause modules to sleep or not respond.
- Inspect fuses/relays that supply the transfer case module; replace any blown fuses and re-test communication.
- Visually inspect the transfer case module connector and wiring harness for corrosion, bent pins, water entry or mechanical damage. Repair or replace damaged connectors/wires.
- With the ignition ON, verify module power and ground at the module connector using a DMM. If power or ground missing, trace wiring back to the source and repair.
- Measure CAN_H and CAN_L voltages at the module connector with ignition ON. Compare with expected idle values (≈2.5 V). If voltages are out of range, isolate and repair wiring shorts/opens.
- Check termination resistance between CAN_H and CAN_L (~60 ohms). If abnormal, inspect for missing or shorted terminators or a short to ground/battery on the bus.
- If CAN voltages and wiring are OK but the module still does not respond, inspect other modules on the same CAN network for bus flooding or causing errors. Disconnect suspect modules one at a time (follow safety and manufacturer procedures) and re-check communication.
- If wiring and bus are good, consider a failed transfer case control module. Before replacing, verify availability of required coding/programming and immobilizer/security restrictions for Mercedes-Benz.
- If module is replaced, program/cod e it per manufacturer specifications and clear stored codes. Re-test system for proper communications and operation.
- If intermittent, perform wiggle tests on harness and reproduce conditions (road test) to isolate intermittent wiring faults. Document and repair accordingly.
Likely causes
- Damaged/loose connector or wiring to the transfer case module
- Blown fuse, missing power or faulty ground at the module
- CAN bus wiring fault (open, short to ground or battery, poor termination)
- Failed transfer case control module
Fault status
Status
No response from Transfer Case Control Module on CAN network; CAN messages absent or module not present/responding to diagnostic requests.
Repair difficulty: Medium
Diagnostic time: 1.0-4.0 hours
Similar codes
Repair manuals
Manual library for MERCEDES-BENZ
856
Browse 856 MERCEDES-BENZ manuals: repair procedures, diagnostics, wiring diagrams, component locations, service data and Labor Times by year, model and trim.
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MERCEDES-BENZ: 2022
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GLB250
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GLE350
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GLE450
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GLE580
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Maybach S580
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Maybach S680
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Metris
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S500
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S580
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SL55 AMG
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SL63 AMG
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Sprinter 1500
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Sprinter 2500
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- Van Passenger, 2.0L Eng · 2.0L Eng2022: Sprinter 2500 Van Passenger
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Sprinter 3500
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- Van Cargo Extended, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD Van Cargo Extended
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MERCEDES-BENZ: 2021
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A35 AMG
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A220
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C43 AMG
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C63 AMG
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C63 S AMG
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CLA35 AMG
-
CLA45 AMG
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CLA250
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CLS53 AMG
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CLS450
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E53 AMG
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E350
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G63 AMG
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G550
-
GLA35 AMG
-
GLA45 AMG
-
GLA250
-
GLB35 AMG
-
GLB250
-
GLC43 AMG
-
GLC63 AMG
-
GLC63 S AMG
-
GLE53 AMG
-
GLE63 S AMG
-
GLE350
-
GLE450
-
GLE580
-
GLS63 AMG
-
GLS450
-
GLS580
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GT 43 AMG
-
GT 53 AMG
-
GT 63 AMG
-
GT 63 S AMG
-
GT AMG
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GT AMG Black Series
-
GT C AMG
-
Maybach GLS600
-
Maybach S580
-
Metris
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S63 AMG
-
S500
-
S560
-
S580
-
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Sprinter 2500
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- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.0L Eng · 2.0L Eng2021: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Passenger, 2.0L Eng · 2.0L Eng2021: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Passenger
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- Van Passenger, 3.0L Eng, RWD
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Sprinter 3500
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- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
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- Van Crew, 3.0L Eng, RWD
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Sprinter 3500XD
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- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2021: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2021: Sprinter 3500XD 2D Cab Chassis Extended
- Van Cargo, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD Van Cargo
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- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD Van Cargo Extended
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- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD Van Crew
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-
MERCEDES-BENZ: 2020
-
A35 AMG
-
C63 S AMG
-
CLA35 AMG
-
CLA45 AMG
-
CLS53 AMG
-
G63 AMG
-
GLC43 AMG
-
GLC63 AMG
-
GLC63 S AMG
-
GLC350e
-
GLE450
-
GLE580
-
GLS450
-
GLS580
-
GT 53 AMG
-
GT 63 AMG
-
GT 63 S AMG
-
GT C AMG
-
GT S AMG
-
Maybach S560
-
Maybach S650
-
S65 AMG
-
S560e
-
SL450
-
SL550
-
Sprinter 1500
-
Sprinter 2500
- Van Cargo, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo
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- Van Cargo, 3.0L Eng, RWD
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- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo Extended
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- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
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- Van Crew, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Crew, 3.0L Eng, RWD
- Van Passenger, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, RWD
- Van Passenger, 3.0L Eng, RWD
-
Sprinter 3500
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Crew, 3.0L Eng, RWD
-
Sprinter 3500XD
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- 2D Cab Chassis, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Crew, 3.0L Eng, RWD
-
-
MERCEDES-BENZ: 2005
-
C55
-
CL55
-
CL65
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK500
-
E55
-
G55
-
G500
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL65
-
SL500
-
SL600
-
SLK55
-
SLR
-
-
MERCEDES-BENZ: 2004
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK500
-
E55
-
G55
-
G500
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL500
-
SL600
-
SLK32
-
-
MERCEDES-BENZ: 2003
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
CLK500
-
E55
-
E500
-
G55
-
G500
-
ML55
-
ML320
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL500
-
SLK32
-
-
MERCEDES-BENZ: 2002
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
E55
-
E430
-
G500
-
ML55
-
ML320
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL500
-
SL600
-
SLK32
-
-
MERCEDES-BENZ: 2001
-
C320
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
E55
-
E430
-
ML55
-
ML320
-
ML430
-
S55
-
S430
-
S500
-
S600
-
SL500
-
SL600
-
MERCEDES-BENZ: 2000
-
C43
-
C230
-
C280
-
CL500
-
CLK320
-
CLK430
-
E55
-
E430
-
ML55
-
ML320
-
ML430
-
S430
-
S500
-
SL500
-
SL600
-
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