Home / DTC / U023A — Lost Communication With Image Processing Module A

U023A — Lost Communication With Image Processing Module A

Detailed page for trouble code U023A.

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Code

U023A

Generic U — Network/User

Lost Communication With Image Processing Module A

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Page language: EN

Causes

  • Image processing module (IPM) internal failure
  • Power or ground supply fault to IPM (blown fuse, bad connector, corroded ground)
  • Damaged or disconnected wiring/connectors between IPM and vehicle data bus
  • Network bus fault (CAN/LIN/Ethernet) such as short, open, missing termination
  • Software/firmware mismatch or corrupted calibration data
  • Another module flooding the network or sending invalid messages

Symptoms

  • Warning lights or messages: 'Camera unavailable', 'Service ADAS', or similar
  • Camera image missing from infotainment or mirror monitor
  • Loss of driver assistance features that rely on camera input (lane-keep, traffic sign recognition, auto high-beam)
  • Multiple related communication DTCs stored (other U-codes)
  • Intermittent operation of camera-based systems
  • Possible degraded vehicle behavior when ADAS features attempt to operate

What to check

  • Read all stored and pending DTCs and freeze frame data from all modules with a capable scan tool
  • Check for related network codes (other U-codes) and camera-related codes
  • Visually inspect IPM and camera connectors for corrosion, water, bent pins, or damage
  • Verify IPM power and ground voltages at the module with key on
  • Check fuses and relays that supply the IPM and camera circuits
  • Probe the vehicle network at the IPM connector: verify CAN_H/CAN_L or Ethernet pair presence and idle voltages

Signal parameters

  • CAN bus idle voltages: CAN_H ≈ 2.5–3.5 V, CAN_L ≈ 0.5–2.5 V (nominal idle ~2.5 V each)
  • Differential CAN idle ≈ 0 V; active differential typically ~2 V on high-speed CAN (250–500 kbps common)
  • Low-speed LIN idle ≈ battery voltage (pulled high), active low pulses
  • Ethernet-based camera networks: 100BASE-T1 or 1000BASE-T1 link presence and PHY negotiation status
  • Expected periodic heartbeat/keepalive messages from IPM (frequency varies by vehicle; absence indicates loss)
  • Bus error counters (if available) incrementing indicates physical layer faults or flooding

Diagnostic algorithm

  1. Confirm U023A is current and note freeze frame and time of occurrence. Check for additional codes in all modules.
  2. Attempt to communicate with the IPM using a dealer-level or capable scan tool. If the tool cannot address the module, proceed to physical checks.
  3. Inspect connectors and wiring at the IPM and camera(s). Unplug/replug connectors and inspect contacts for corrosion or damage.
  4. Verify IPM power and ground with a DMM (key on). Check related fuses and relays. Repair any open circuits.
  5. With ignition on, use a scan tool or scope to view network traffic at the IPM connector. Look for normal message traffic or bus faults/absence.
  6. Check termination resistances on the bus and inspect for shorts to battery or ground on CAN/LIN/Ethernet lines.
  7. If network traffic is absent only at the IPM, trace wiring to junctions and test continuity to the main bus. Repair damaged wiring.
  8. If bus is active but IPM does not respond, attempt a software update/reflash per OEM procedures. Reprogram or replace if update fails.
  9. If an intermittent fault is suspected, perform wiggle tests on harnesses while monitoring the bus and codes; secure/repair as required.
  10. After repairs or module replacement, clear codes, perform required calibrations (camera alignment) and road test to confirm resolution.
  11. If fault persists, isolate by disconnecting other modules or modules recently serviced to identify bus conflicts, or consult OEM technical support.

Likely causes

  • Connector/cable damage at the camera or IPM (physical/ water intrusion)
  • IPM has lost power/ground (fuse, relay, wiring)
  • Network wiring fault or bus termination issue preventing messaging
  • Module software fault requiring reflash or replacement
  • Intermittent network interference or another module causing bus errors

Fault status

⚠️ Status
Lost communication with Image Processing Module A. The module is not responding on the vehicle network; camera/vision functions and related ADAS features may be disabled.
🔴 Repair difficulty: Hard
⏱️ Diagnostic time: 2.0 to 4.0 hours
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