Code
U024388
VOLVO
U — Network/User
CAN Communication Climate Subnet. Bus off
AI status
Completed
Completed
100%
Causes
- Damaged or shorted CAN bus wiring (CAN_H/CAN_L) in the climate subnet
- Corroded or loose connectors at HVAC module(s) or junction points
- Failed CAN transceiver or internal fault in the climate control module
- Missing, failed or incorrect termination resistor(s)
- Another module on the subnet driving the bus incorrectly (short to power/ground)
- Low or unstable vehicle battery/grounding problems
Symptoms
- Loss of HVAC/climate control functions (no response or limited functions)
- Warning or diagnostic messages related to climate control or communication
- HVAC settings not displayed or not updating
- Multiple related U-codes stored for climate or other modules on the subnet
- Intermittent operation of blower, AC, or climate actuators
- Possible reduced functionality of other body systems on the same subnet
What to check
- Read all stored U- and related codes from all modules and note freeze-frame data
- Verify battery voltage and engine-off/engine-running supply (should be within specification)
- Visually inspect HVAC harnesses, connectors, junctions and ground points for damage or corrosion
- Check CAN_H to CAN_L resistance with power off (expected ~60 Ω with both terminations present)
- Measure continuity to identify shorts to chassis ground or battery positive on CAN wires
- Use scan tool to see which modules are present on the climate subnet and whether any report bus-off or error counters
Signal parameters
- Typical idle voltages (no dominant): CAN_H ≈ 2.5 V, CAN_L ≈ 2.5 V (common-mode)
- Dominant state: CAN_H rises ~+1.0 V and CAN_L falls ~-1.0 V relative to idle (differential ~2 V)
- Typical termination: two 120 Ω resistors in parallel = ~60 Ω between CAN_H and CAN_L
- Common bitrates on vehicle networks: 250 kb/s or 500 kb/s (verify vehicle-specific bitrate before diagnosing)
- Bus should show clean differential waveform without repeated error frames or prolonged dominant state
Diagnostic algorithm
- Capture all current faults and freeze-frame data with a full OBD2/diagnostic scanner; record which modules report presence/failure.
- Clear codes and attempt to reproduce; note if U024388 returns immediately or intermittently.
- Verify vehicle battery voltage and good chassis/body/engine grounds before further testing.
- Inspect connectors and wiring for visible damage, water ingress or corrosion at HVAC module, junctions and CAN splices; repair as needed.
- With ignition off, measure resistance between CAN_H and CAN_L at the climate module connector; confirm ~60 Ω. If open or high, check termination resistors.
- Check for shorts: measure CAN_H and CAN_L to chassis ground and battery positive for low resistance (indicates short).
- Use a lab scope or CAN bus analyzer with ignition on to observe bus traffic and error frames; look for repeated error frames, prolonged dominant states or a node driving bus incorrectly.
- If scope shows a single node causing bus-off, isolate that module by disconnecting its connector and re-check bus behavior until the fault clears.
- If a module is identified as misbehaving (transceiver fault), replace or reprogram per manufacturer procedure and re-test.
- After repairs, clear codes, perform full system scan, operate HVAC functions and road-test to verify no recurrence. Document repair and re-run diagnostics.
Likely causes
- Faulty climate control module or its CAN transceiver
- Short or intermittent short on CAN_H or CAN_L wiring near HVAC harness
- Bad or missing termination (open/incorrect resistor) on the climate subnet
- Corroded/loose connector at the climate module or a splice/junction
- Battery/ground voltage problems causing transceiver instability
Fault status
Status
CAN climate subnet entered bus-off state — communication to climate/HVAC modules interrupted.
Repair difficulty: Medium
Diagnostic time: 1.5 - 4.0 hours
Similar codes
Repair manuals
Manual library for VOLVO
221
Browse 221 VOLVO manuals: repair procedures, diagnostics, wiring diagrams, component locations, service data and Labor Times by year, model and trim.
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- T8 Recharge Polestar, 2.0L Eng VIN H6 · 2.0L Eng VIN H62022: S60 T8 Recharge Polestar
- T8 Recharge R-Design, 2.0L Eng VIN BR · 2.0L Eng VIN BR2022: S60 T8 Recharge R-Design
- T8 Recharge R-Design, 2.0L Eng VIN H6 · 2.0L Eng VIN H62022: S60 T8 Recharge R-Design
- T8 Recharge R-Design Exp., 2.0L Eng VIN BR · 2.0L Eng VIN BR2022: S60 T8 Recharge R-Design Exp.
- T8 Recharge R-Design Exp., 2.0L Eng VIN H6 · 2.0L Eng VIN H62022: S60 T8 Recharge R-Design Exp.
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S90
- B6 Inscription
- B6 Momentum
- B6 R-Design
- T8 Recharge Inscription, 2.0L Eng VIN BR · 2.0L Eng VIN BR2022: S90 T8 Recharge Inscription
- T8 Recharge Inscription, 2.0L Eng VIN H6 · 2.0L Eng VIN H62022: S90 T8 Recharge Inscription
- T8 Recharge R-Design, 2.0L Eng VIN BR · 2.0L Eng VIN BR2022: S90 T8 Recharge R-Design
- T8 Recharge R-Design, 2.0L Eng VIN H6 · 2.0L Eng VIN H62022: S90 T8 Recharge R-Design
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V60 Cross Country
-
V90 Cross Country
-
XC60
- B5 Inscription, AWD
- B5 Inscription, FWD
- B5 Momentum, AWD
- B5 Momentum, FWD
- B5 R-Design, AWD
- B5 R-Design, FWD
- B6 Inscription
- B6 R-Design
- T8 Recharge Inscription, 2.0L Eng VIN BR · 2.0L Eng VIN BR2022: XC60 T8 Recharge Inscription
- T8 Recharge Inscription, 2.0L Eng VIN H6 · 2.0L Eng VIN H62022: XC60 T8 Recharge Inscription
- T8 Recharge Inscription Exp., 2.0L Eng VIN BR · 2.0L Eng VIN BR2022: XC60 T8 Recharge Inscription Exp.
- T8 Recharge Inscription Exp., 2.0L Eng VIN H6 · 2.0L Eng VIN H62022: XC60 T8 Recharge Inscription Exp.
- T8 Recharge Polestar, 2.0L Eng VIN BK · 2.0L Eng VIN BK2022: XC60 T8 Recharge Polestar
- T8 Recharge Polestar, 2.0L Eng VIN H6 · 2.0L Eng VIN H62022: XC60 T8 Recharge Polestar
- T8 Recharge R-Design, 2.0L Eng VIN BR · 2.0L Eng VIN BR2022: XC60 T8 Recharge R-Design
- T8 Recharge R-Design, 2.0L Eng VIN H6 · 2.0L Eng VIN H62022: XC60 T8 Recharge R-Design
-
XC90
- T5 Momentum, AWD
- T5 Momentum, FWD
- T6 Inscription
- T6 Momentum
- T8 Recharge Inscription, 2.0L Eng VIN BR · 2.0L Eng VIN BR2022: XC90 T8 Recharge Inscription
- T8 Recharge Inscription, 2.0L Eng VIN H6 · 2.0L Eng VIN H62022: XC90 T8 Recharge Inscription
- T8 Recharge Inscription Exp., 2.0L Eng VIN BR · 2.0L Eng VIN BR2022: XC90 T8 Recharge Inscription Exp.
- T8 Recharge Inscription Exp., 2.0L Eng VIN H6 · 2.0L Eng VIN H62022: XC90 T8 Recharge Inscription Exp.
- T8 Recharge R-Design, 2.0L Eng VIN BR · 2.0L Eng VIN BR2022: XC90 T8 Recharge R-Design
- T8 Recharge R-Design, 2.0L Eng VIN H6 · 2.0L Eng VIN H62022: XC90 T8 Recharge R-Design
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VOLVO: 2021
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V60 Cross Country
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V90 Cross Country
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VOLVO: 2020
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V60 Cross Country
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V90 Cross Country
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