Code
U0563
HYUNDAI
U — Network/User
Invalid Data Received From Audio Amplifier “B”
AI status
Completed
Completed
100%
Causes
- Faulty audio amplifier module “B” (internal failure)
- Loose, corroded, bent or water-damaged connector at amplifier or head unit
- Damaged wiring harness (open, short to ground or battery, chafing, pinched) on CAN/LIN/audio signal circuits
- Poor or missing power or ground to the amplifier
- CAN bus fault (short, open, missing termination, high resistance)
- Intermittent connections caused by vibration or poor contacts
Symptoms
- Audio distorted, intermittent, or no sound from speakers served by amplifier B
- Audio system warning or error messages on cluster or head unit
- Multiple network-related DTCs stored (audio amplifier, head unit, gateway)
- Features tied to amplifier (bass, surround, amp status) not available
- Possible intermittent operation or whole-system symptoms if bus noise is severe
What to check
- Read all current and historic DTCs and freeze frame with manufacturer scan tool; note related U or B codes
- Visually inspect amplifier connectors and harness for corrosion, water intrusion, damaged pins, or bent terminals
- Check amplifier power and ground circuits for proper voltage and good ground with key ON and engine OFF
- Use scan tool to monitor live data from amplifier and head unit; verify messages and parameter values
- Check CAN bus health: measure CANH/CANL idle voltages, check for expected differential voltage, and inspect termination resistances (~60 Ω total)
- Inspect for other module communication errors that could indicate a bus-wide fault
Signal parameters
- CAN bus message presence: periodic audio/amplifier messages should appear on vehicle CAN (IDs vary by model)
- CAN idle voltages: CANH ≈ 2.5–3.5 V, CANL ≈ 1.5–2.5 V (nominal idle ~2.5 V each)
- Dominant differential voltage on CAN when active ≈ 1.5–3.0 V (bus dependent)
- Termination resistance between CANH and CANL ≈ 60 Ω (two 120 Ω in parallel)
- Power supply: accessory/battery voltage at amplifier 11–14.5 V depending on condition
- Ground resistance should be low (
Diagnostic algorithm
- Connect OEM-level scan tool. Read and record U0563 and any related codes; clear codes and attempt to re-create. 2) Visually inspect amplifier B connector and wiring for corrosion, damage, or moisture; repair any issues found. 3) Verify power and ground at amplifier connector with key ON; repair blown fuses, open feeds, or poor grounds. 4) Check CAN bus traffic: use scan tool or CAN bus analyzer/oscilloscope to confirm amplifier messages appear and are valid. Verify CANH/CANL idle voltages and differential levels. 5) Measure termination resistance across CANH/CANL near amplifier and head unit (~60 Ω); repair missing/incorrect termination. 6) Perform wiggle test on harnesses and connectors while monitoring live data to find intermittent faults. 7) If wiring and bus are good, check software/calibration levels for amplifier and head unit; reprogram or update per dealer procedures. 8) If the amplifier remains unresponsive or outputs invalid data after harness and software checks, consider replacing amplifier module B and re-check for recurrence. 9) After repairs, clear codes and road-test to confirm the fault does not return.
Likely causes
- Corroded/loose connector at amplifier or head unit
- CAN bus wiring short or open between amplifier and head unit
- Blown fuse or lost power/ground to amplifier
- Failed audio amplifier module
- Software/configuration issue after module replacement or update
Fault status
Status
Invalid or corrupted CAN data received from Audio Amplifier B. Communication or data parameter(s) from the amplifier are out of expected range or missing, causing the message to be rejected by the receiving module.
Repair difficulty: Medium
Diagnostic time: 1.0 - 3.0 hours
Similar codes
Repair manuals
Manual library for HYUNDAI
371
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