Code
U3004
Generic
U — Network/User
Accessory Power Relay
Views:
UK: 14
EN: 26
RU: 15
AI status
Completed
Completed
100%
Causes
- Failed or stuck accessory power relay
- Blown fuse or poor fuse connection on the accessory feed
- Open, shorted, corroded or disconnected wiring or terminals at the relay socket
- Bad ground at relay or control module
- Body control module (BCM) or instrument cluster driver fault
- Loss of CAN/communication preventing relay control
Symptoms
- Accessory circuits (radio, cigarette lighter, some dash items) do not power in ACC/ON
- Accessories drop out or reset intermittently
- No crank/starting issues if relay also supplies ignition coils in some designs
- Battery drain or parasitic draw when vehicle is off (if relay stuck closed)
- Malfunction indicator lamp or communications-related warnings
- DTC U3004 stored and may be accompanied by other U-codes
What to check
- Retrieve U3004 and any related codes and freeze-frame data with a scan tool
- Visually inspect relay, relay socket, fuses and wiring for corrosion, heat damage or loose pins
- Check accessory fuse(s) for continuity and proper seating
- Backprobe relay coil and contact terminals; verify battery feed and switched output voltages
- Verify relay coil control signal from BCM (voltage or ground depending on design) with key in ACC/ON
- Measure coil resistance and compare with specification; bench-test relay with known good 12V supply
Signal parameters
- Battery feed at relay common terminal: ~12.0–13.0 V with key ON (measure at relay terminal)
- Relay coil control: 0 V (inactive) and ~12 V or ground switching (active) depending on vehicle design
- Relay contact closed voltage: near battery voltage (
- Relay coil resistance (typical): tens to a few hundred ohms (check service spec for exact value)
- Contact continuity: near 0 ohms when closed, open (OL) when open
- Accessory circuit current: varies by accessory — verify against service data; large unexpected current indicates short or overload
Diagnostic algorithm
- Read and record U3004 and any other U-/P-/B-codes from all modules. Note operating state when code set (ignition position, accessory use).
- Visually inspect relay, socket, wiring harness and related fuses for obvious damage, corrosion or loose connectors. Repair or replace damaged components.
- With ignition OFF, remove relay and inspect terminals for corrosion. Bench-test the relay by applying 12 V to the coil and checking contact closure. Replace relay if it fails.
- With a DVOM, check for battery voltage at the relay power feed terminal with ignition ON. If missing, trace back to fuse and battery feed circuit.
- Backprobe the coil control terminal while commanding ACC/ON. Confirm the BCM provides the expected control (12 V or ground) when the relay should energize. If control is absent, check wiring to BCM and module outputs.
- Check continuity to ground for the relay ground circuit. Repair any poor grounds.
- If coil control is present but relay does not switch under load, check for excessive current draw on the accessory circuit (disconnect accessory loads one at a time).
- Check for related network communication faults (e.g., U0100, U0121). Address communication issues before replacing modules.
- Clear codes, reconnect components, and perform a functional test (operate accessories, cycle ignition). Re-scan and road test to confirm the fault is resolved.
- If wiring and relay test good but fault persists, consider BCM/module repair or replacement only after verifying inputs/outputs and network integrity.
Likely causes
- Corroded relay socket or loose connector causing intermittent contact
- Relay coil not being driven (open coil, damaged driver in BCM)
- Power feed fuse blown or battery feed wire damaged
- Accessory load short or excessive current draw preventing relay operation
- Faulty BCM or other module reporting relay control fault
Fault status
Status
Accessory Power Relay fault — control or power feed abnormal (relay not responding, open/short, or module communication failure detected).
Repair difficulty: Medium
Diagnostic time: 0.5-2.5 hours
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