B1268
Defrost servo potentiometer circuit
Causes
- Open or short in potentiometer signal, reference or ground circuit
- Corroded/damaged connector or wiring harness to the defrost servo
- Failed potentiometer inside the defrost servo (wear or contamination)
- Seized or mechanically damaged defrost servo causing pot damage
- Poor ground or intermittent connection at HVAC control module
- Faulty HVAC control module or software/firmware error
Symptoms
- Cannot select or hold defrost air distribution (air not directed to windshield)
- HVAC mode may stick, jump, or not move to commanded position
- HVAC control displays an error or shows incorrect flap position
- Intermittent or no response from defrost control even though blower runs
- Possible stored additional HVAC/body control fault codes
What to check
- Read and record all stored HVAC/body control module fault codes and freeze frame data
- Visually inspect defrost servo, connector, and wiring for damage, corrosion or pin push-out
- Operate HVAC mode selection while watching servo movement and connector for intermittent behavior
- Check for proper power and ground at the servo connector
- Measure potentiometer signal voltage at rest and while moving the mode lever (should vary smoothly)
- Perform continuity and resistance checks from HVAC module connector to servo connector
Signal parameters
- Reference voltage: typically +5 V (check vehicle spec)
- Potentiometer wiper signal: varies from ~0.5–4.5 V depending on position (should change smoothly with movement)
- Potentiometer total resistance: commonly in the 5 kΩ–20 kΩ range (vehicle-specific)
- Ground: near 0 V with low resistance to chassis ground
- No short to battery voltage or chassis ground on the signal wire when in any position
Diagnostic algorithm
- Retrieve freeze frame and related codes. Note any pattern (open/short/intermittent).
- Inspect connector and harness at defrost servo for corrosion, damage, or pin movement. Repair as needed.
- With ignition ON, backprobe the servo connector: verify reference voltage present, good ground, and measure wiper signal while changing mode. Confirm signal varies smoothly between end stops.
- If no reference or ground, trace and repair supply/ground circuits to HVAC control module. Check module-side connector and fuses.
- If reference and ground are good but signal is open/erratic, disconnect servo and measure resistance across pot terminals. Compare to specification and check for continuity.
- Repair any wiring faults found (splices, broken wires, corroded pins). After repair, clear codes and test HVAC operation repeatedly through full range.
- If wiring and potentiometer fail tests, replace the defrost servo (or entire actuator assembly) and retest. Verify code does not return.
- If fault persists after replacing servo and wiring, inspect/replace HVAC control module or perform module reprogramming as per manufacturer guidance.
Likely causes
- Broken wire at harness flex point or behind dash
- Corroded pins in the potentiometer connector
- Internal potentiometer wear (dirty track) causing intermittent readings
- Short to chassis ground or to battery voltage on the signal lead
- Defrost servo motor gear failure causing pot to be out of range
Fault status
Similar codes
Manual library for ALFA ROMEO
Browse 89 ALFA ROMEO manuals: repair procedures, diagnostics, wiring diagrams, component locations, service data and Labor Times by year, model and trim.
ALFA ROMEO
-
ALFA ROMEO: 2024
-
ALFA ROMEO: 2023
-
Stelvio
-
ALFA ROMEO: 2022
-
Stelvio
-
ALFA ROMEO: 2021
-
Stelvio
-
ALFA ROMEO: 2020
B1268
Defrost servo potentiometer circuit
Causes
- Open or short in potentiometer signal, reference or ground circuit
- Corroded/damaged connector or wiring harness to the defrost servo
- Failed potentiometer inside the defrost servo (wear or contamination)
- Seized or mechanically damaged defrost servo causing pot damage
- Poor ground or intermittent connection at HVAC control module
- Faulty HVAC control module or software/firmware error
Symptoms
- Cannot select or hold defrost air distribution (air not directed to windshield)
- HVAC mode may stick, jump, or not move to commanded position
- HVAC control displays an error or shows incorrect flap position
- Intermittent or no response from defrost control even though blower runs
- Possible stored additional HVAC/body control fault codes
What to check
- Read and record all stored HVAC/body control module fault codes and freeze frame data
- Visually inspect defrost servo, connector, and wiring for damage, corrosion or pin push-out
- Operate HVAC mode selection while watching servo movement and connector for intermittent behavior
- Check for proper power and ground at the servo connector
- Measure potentiometer signal voltage at rest and while moving the mode lever (should vary smoothly)
- Perform continuity and resistance checks from HVAC module connector to servo connector
Signal parameters
- Reference voltage: typically +5 V (check vehicle spec)
- Potentiometer wiper signal: varies from ~0.5–4.5 V depending on position (should change smoothly with movement)
- Potentiometer total resistance: commonly in the 5 kΩ–20 kΩ range (vehicle-specific)
- Ground: near 0 V with low resistance to chassis ground
- No short to battery voltage or chassis ground on the signal wire when in any position
Diagnostic algorithm
- Retrieve freeze frame and related codes. Note any pattern (open/short/intermittent).
- Inspect connector and harness at defrost servo for corrosion, damage, or pin movement. Repair as needed.
- With ignition ON, backprobe the servo connector: verify reference voltage present, good ground, and measure wiper signal while changing mode. Confirm signal varies smoothly between end stops.
- If no reference or ground, trace and repair supply/ground circuits to HVAC control module. Check module-side connector and fuses.
- If reference and ground are good but signal is open/erratic, disconnect servo and measure resistance across pot terminals. Compare to specification and check for continuity.
- Repair any wiring faults found (splices, broken wires, corroded pins). After repair, clear codes and test HVAC operation repeatedly through full range.
- If wiring and potentiometer fail tests, replace the defrost servo (or entire actuator assembly) and retest. Verify code does not return.
- If fault persists after replacing servo and wiring, inspect/replace HVAC control module or perform module reprogramming as per manufacturer guidance.
Likely causes
- Broken wire at harness flex point or behind dash
- Corroded pins in the potentiometer connector
- Internal potentiometer wear (dirty track) causing intermittent readings
- Short to chassis ground or to battery voltage on the signal lead
- Defrost servo motor gear failure causing pot to be out of range
Fault status
Similar codes
Manual library for FIAT
Browse 26 FIAT manuals: repair procedures, diagnostics, wiring diagrams, component locations, service data and Labor Times by year, model and trim.
FIAT
-
FIAT: 2022
-
500X
-
-
FIAT: 2021
-
500X
-
B1268
Servo motor potentiometer degradation - circuit failure
Causes
- Open or short in potentiometer signal, reference or ground circuit
- Corroded/damaged connector or wiring harness to the defrost servo
- Failed potentiometer inside the defrost servo (wear or contamination)
- Seized or mechanically damaged defrost servo causing pot damage
- Poor ground or intermittent connection at HVAC control module
- Faulty HVAC control module or software/firmware error
Symptoms
- Cannot select or hold defrost air distribution (air not directed to windshield)
- HVAC mode may stick, jump, or not move to commanded position
- HVAC control displays an error or shows incorrect flap position
- Intermittent or no response from defrost control even though blower runs
- Possible stored additional HVAC/body control fault codes
What to check
- Read and record all stored HVAC/body control module fault codes and freeze frame data
- Visually inspect defrost servo, connector, and wiring for damage, corrosion or pin push-out
- Operate HVAC mode selection while watching servo movement and connector for intermittent behavior
- Check for proper power and ground at the servo connector
- Measure potentiometer signal voltage at rest and while moving the mode lever (should vary smoothly)
- Perform continuity and resistance checks from HVAC module connector to servo connector
Signal parameters
- Reference voltage: typically +5 V (check vehicle spec)
- Potentiometer wiper signal: varies from ~0.5–4.5 V depending on position (should change smoothly with movement)
- Potentiometer total resistance: commonly in the 5 kΩ–20 kΩ range (vehicle-specific)
- Ground: near 0 V with low resistance to chassis ground
- No short to battery voltage or chassis ground on the signal wire when in any position
Diagnostic algorithm
- Retrieve freeze frame and related codes. Note any pattern (open/short/intermittent).
- Inspect connector and harness at defrost servo for corrosion, damage, or pin movement. Repair as needed.
- With ignition ON, backprobe the servo connector: verify reference voltage present, good ground, and measure wiper signal while changing mode. Confirm signal varies smoothly between end stops.
- If no reference or ground, trace and repair supply/ground circuits to HVAC control module. Check module-side connector and fuses.
- If reference and ground are good but signal is open/erratic, disconnect servo and measure resistance across pot terminals. Compare to specification and check for continuity.
- Repair any wiring faults found (splices, broken wires, corroded pins). After repair, clear codes and test HVAC operation repeatedly through full range.
- If wiring and potentiometer fail tests, replace the defrost servo (or entire actuator assembly) and retest. Verify code does not return.
- If fault persists after replacing servo and wiring, inspect/replace HVAC control module or perform module reprogramming as per manufacturer guidance.
Likely causes
- Broken wire at harness flex point or behind dash
- Corroded pins in the potentiometer connector
- Internal potentiometer wear (dirty track) causing intermittent readings
- Short to chassis ground or to battery voltage on the signal lead
- Defrost servo motor gear failure causing pot to be out of range
Fault status
Similar codes
Manual library for LAND ROVER
Browse 413 LAND ROVER manuals: repair procedures, diagnostics, wiring diagrams, component locations, service data and Labor Times by year, model and trim.
LAND ROVER
-
LAND ROVER: 2023
-
Range Rover Velar
-
-
LAND ROVER: 2022
-
Defender
- 90
- 90
- 90 S
- 90 S
- 90 V8
- 90 V8
- 90 V8 Carpathian Edition
- 90 V8 Carpathian Edition
- 90 X
- 90 X
- 90 X-Dynamic HSE
- 90 X-Dynamic HSE
- 90 X-Dynamic S
- 90 X-Dynamic S
- 90 X-Dynamic SE
- 90 X-Dynamic SE
- 110
- 110
- 110 S
- 110 S
- 110 SE
- 110 SE
- 110 V8
- 110 V8
- 110 V8 Carpathian Edition
- 110 V8 Carpathian Edition
- 110 X
- 110 X
- 110 X-Dynamic HSE
- 110 X-Dynamic SE
- 110 X-Dynamic SE
- 110 XS Edition
- 110 XS Edition
-
Discovery
- R-Dynamic HSE
- R-Dynamic HSE
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2022: Discovery R-Dynamic S
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2022: Discovery R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Discovery R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Discovery R-Dynamic S
- S
- S
-
Discovery Sport
-
Range Rover
- Autobiography, 4.4L Eng VIN 7 · 4.4L Eng VIN 72022: Range Rover Autobiography
- Autobiography, 4.4L Eng VIN 7 · 4.4L Eng VIN 72022: Range Rover Autobiography
- Autobiography, 5.0L Eng VIN E · 5.0L Eng VIN E2022: Range Rover Autobiography
- Autobiography, 5.0L Eng VIN E · 5.0L Eng VIN E2022: Range Rover Autobiography
- 2022 Range Rover Base
- 2022 Range Rover Base
- First Edition
- First Edition
- HSE Westminster, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover HSE Westminster
- HSE Westminster, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover HSE Westminster
- HSE Westminster, 5.0L Eng VIN E · 5.0L Eng VIN E2022: Range Rover HSE Westminster
- HSE Westminster, 5.0L Eng VIN E · 5.0L Eng VIN E2022: Range Rover HSE Westminster
- SE, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover SE
- SE, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover SE
- SE, 4.4L Eng VIN 7 · 4.4L Eng VIN 72022: Range Rover SE
- SE, 4.4L Eng VIN 7 · 4.4L Eng VIN 72022: Range Rover SE
- SV
- SV
- SVAutobiography
- SVAutobiography
- SVAutobiography Dynamic
- SVAutobiography Dynamic
- SVAutobiography Dynamic Blk.
- SVAutobiography Dynamic Blk.
-
Range Rover Evoque
-
Range Rover Velar
- R-Dynamic HSE
- R-Dynamic HSE
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2022: Range Rover Velar R-Dynamic S
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2022: Range Rover Velar R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover Velar R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover Velar R-Dynamic S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2022: Range Rover Velar S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2022: Range Rover Velar S
- S, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover Velar S
- S, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover Velar S
-
-
LAND ROVER: 2021
-
Discovery
- R-Dynamic HSE
- R-Dynamic HSE
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2021: Discovery R-Dynamic S
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2021: Discovery R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Discovery R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Discovery R-Dynamic S
- S
- S
-
Discovery Sport
-
Range Rover
- Autobiography, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Autobiography
- Autobiography, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Autobiography
- Autobiography, 5.0L Eng VIN E · 5.0L Eng VIN E2021: Range Rover Autobiography
- Autobiography Fifty Edition
- Autobiography Fifty Edition
- 2021 Range Rover Base
- 2021 Range Rover Base
- HSE, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover HSE
- HSE, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover HSE
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2021: Range Rover HSE
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2021: Range Rover HSE
- HSE Westminster, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover HSE Westminster
- HSE Westminster, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover HSE Westminster
- HSE Westminster, 5.0L Eng VIN E · 5.0L Eng VIN E2021: Range Rover HSE Westminster
- HSE Westminster, 5.0L Eng VIN E · 5.0L Eng VIN E2021: Range Rover HSE Westminster
- SVAutobiography
- SVAutobiography
- SVAutobiography Dynamic
- SVAutobiography Dynamic
- SVAutobiography Dynamic Blk.
- SVAutobiography Dynamic Blk.
-
Range Rover Evoque
-
Range Rover Sport
- Autobiography, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Sport Autobiography
- Autobiography, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Sport Autobiography
- Autobiography, 5.0L Eng VIN E · 5.0L Eng VIN E2021: Range Rover Sport Autobiography
- Autobiography, 5.0L Eng VIN E · 5.0L Eng VIN E2021: Range Rover Sport Autobiography
- Autobiography Dynamic, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Sport Autobiography Dynamic
- Autobiography Dynamic, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Sport Autobiography Dynamic
- Autobiography Dynamic, 5.0L Eng VIN E · 5.0L Eng VIN E2021: Range Rover Sport Autobiography Dynamic
- Autobiography Dynamic, 5.0L Eng VIN E · 5.0L Eng VIN E2021: Range Rover Sport Autobiography Dynamic
- HSE Dynamic
- HSE Dynamic
- HSE Silver Edition, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Sport HSE Silver Edition
- HSE Silver Edition, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Sport HSE Silver Edition
- HSE Silver Edition, 3.0L Eng VIN K · 3.0L Eng VIN K2021: Range Rover Sport HSE Silver Edition
- HSE Silver Edition, 3.0L Eng VIN K · 3.0L Eng VIN K2021: Range Rover Sport HSE Silver Edition
- HSE Silver Edition, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover Sport HSE Silver Edition
- HSE Silver Edition, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover Sport HSE Silver Edition
- HST
- HST
- SE
- SE
- SVR
- SVR
- SVR Carbon Edition
- SVR Carbon Edition
-
Range Rover Velar
- R-Dynamic HSE
- R-Dynamic HSE
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2021: Range Rover Velar R-Dynamic S
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2021: Range Rover Velar R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover Velar R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover Velar R-Dynamic S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2021: Range Rover Velar S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2021: Range Rover Velar S
- S, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover Velar S
- S, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover Velar S
-
LAND ROVER: 2020
-
Defender
- 90 First Edition
- 90 First Edition
- 110 First Edition
- 110 First Edition
- 110 HSE
- 110 HSE
- 110 S
- 110 S
- 110 SE
- 110 SE
- 110 X
- 110 X
- 110, 2.0L Eng VIN X · 2.0L Eng VIN X2020: Defender 110
- 110, 2.0L Eng VIN X · 2.0L Eng VIN X2020: Defender 110
- 110, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Defender 110
- 110, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Defender 110
-
Discovery
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Discovery HSE
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Discovery HSE
- HSE, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Discovery HSE
- HSE, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Discovery HSE
- HSE Luxury, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Discovery HSE Luxury
- HSE Luxury, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Discovery HSE Luxury
- HSE Luxury, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Discovery HSE Luxury
- HSE Luxury, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Discovery HSE Luxury
- Landmark
- Landmark
- SE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Discovery SE
- SE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Discovery SE
- SE, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Discovery SE
- SE, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Discovery SE
-
Range Rover
- Autobiography
- Autobiography
- Base, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover Base
- Base, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover Base
- Base, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover Base
- Base, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover Base
- HSE, 2.0L Eng VIN Y · 2.0L Eng VIN Y2020: Range Rover HSE
- HSE, 2.0L Eng VIN Y · 2.0L Eng VIN Y2020: Range Rover HSE
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover HSE
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover HSE
- HSE, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover HSE
- HSE, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover HSE
- HSE, 5.0L Eng VIN E · 5.0L Eng VIN E2020: Range Rover HSE
- HSE, 5.0L Eng VIN E · 5.0L Eng VIN E2020: Range Rover HSE
- SVAutobiography
- SVAutobiography
- SVAutobiography Dynamic
- SVAutobiography Dynamic
-
Range Rover Evoque
-
Range Rover Sport
- Autobiography Dynamic, 2.0L Eng VIN Y · 2.0L Eng VIN Y2020: Range Rover Sport Autobiography Dynamic
- Autobiography Dynamic, 2.0L Eng VIN Y · 2.0L Eng VIN Y2020: Range Rover Sport Autobiography Dynamic
- Autobiography Dynamic, 5.0L Eng VIN E · 5.0L Eng VIN E2020: Range Rover Sport Autobiography Dynamic
- Autobiography Dynamic, 5.0L Eng VIN E · 5.0L Eng VIN E2020: Range Rover Sport Autobiography Dynamic
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover Sport HSE
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover Sport HSE
- HSE, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover Sport HSE
- HSE, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover Sport HSE
- HSE, 5.0L Eng VIN E · 5.0L Eng VIN E2020: Range Rover Sport HSE
- HSE, 5.0L Eng VIN E · 5.0L Eng VIN E2020: Range Rover Sport HSE
- HSE Dynamic
- HSE Dynamic
- HSE PHEV
- HSE PHEV
- HST
- HST
- SE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover Sport SE
- SE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover Sport SE
- SE, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover Sport SE
- SE, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover Sport SE
- SVR
- SVR
-
Range Rover Velar
- R-Dynamic HSE
- R-Dynamic HSE
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2020: Range Rover Velar R-Dynamic S
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2020: Range Rover Velar R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Range Rover Velar R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Range Rover Velar R-Dynamic S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2020: Range Rover Velar S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2020: Range Rover Velar S
- S, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Range Rover Velar S
- S, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Range Rover Velar S
- SVAutobiography Dyn.
- SVAutobiography Dyn.
-
-
LAND ROVER: 2019
-
Discovery
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2019: Discovery HSE
- HSE, 3.0L Eng VIN V · 3.0L Eng VIN V2019: Discovery HSE
- HSE Luxury, 3.0L Eng VIN K · 3.0L Eng VIN K2019: Discovery HSE Luxury
- HSE Luxury, 3.0L Eng VIN V · 3.0L Eng VIN V2019: Discovery HSE Luxury
- SE, 3.0L Eng VIN K · 3.0L Eng VIN K2019: Discovery SE
- SE, 3.0L Eng VIN V · 3.0L Eng VIN V2019: Discovery SE
-
Discovery Sport
-
Range Rover
- Autobiography
- Base, 3.0L Eng VIN K · 3.0L Eng VIN K2019: Range Rover Base
- Base, 3.0L Eng VIN V · 3.0L Eng VIN V2019: Range Rover Base
- HSE, 2.0L Eng VIN Y · 2.0L Eng VIN Y2019: Range Rover HSE
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2019: Range Rover HSE
- HSE, 3.0L Eng VIN V · 3.0L Eng VIN V2019: Range Rover HSE
- Supercharged
- SVAutobiography
- SVAutobiography Dynamic
-
Range Rover Sport
- Autobiography Dynamic
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2019: Range Rover Sport HSE
- HSE, 3.0L Eng VIN U · 3.0L Eng VIN U2019: Range Rover Sport HSE
- HSE, 3.0L Eng VIN V · 3.0L Eng VIN V2019: Range Rover Sport HSE
- HSE Dynamic
- HSE PHEV
- HST
- SE, 3.0L Eng VIN K · 3.0L Eng VIN K2019: Range Rover Sport SE
- SE, 3.0L Eng VIN U · 3.0L Eng VIN U2019: Range Rover Sport SE
- SE, 3.0L Eng VIN V · 3.0L Eng VIN V2019: Range Rover Sport SE
- Supercharged Dynamic
- SVR
-
Range Rover Velar
- 2019 Range Rover Velar Base
- R-Dynamic HSE
- R-Dynamic SE, 2.0L Eng VIN X · 2.0L Eng VIN X2019: Range Rover Velar R-Dynamic SE
- R-Dynamic SE, 3.0L Eng VIN V · 3.0L Eng VIN V2019: Range Rover Velar R-Dynamic SE
- R-Dynamic SE, 3.0L Eng VIN V · 3.0L Eng VIN V2019: Range Rover Velar R-Dynamic SE
- S, 2.0L Eng VIN N · 2.0L Eng VIN N2019: Range Rover Velar S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2019: Range Rover Velar S
- S, 3.0L Eng VIN V · 3.0L Eng VIN V2019: Range Rover Velar S
-
-
LAND ROVER: 2018
-
Discovery
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2018: Discovery HSE
- HSE, 3.0L Eng VIN V · 3.0L Eng VIN V2018: Discovery HSE
- HSE Luxury, 3.0L Eng VIN K · 3.0L Eng VIN K2018: Discovery HSE Luxury
- HSE Luxury, 3.0L Eng VIN V · 3.0L Eng VIN V2018: Discovery HSE Luxury
- SE, 3.0L Eng VIN K · 3.0L Eng VIN K2018: Discovery SE
- SE, 3.0L Eng VIN V · 3.0L Eng VIN V2018: Discovery SE
-
Discovery Sport
-
Range Rover
- Autobiography
- Base, 3.0L Eng VIN K · 3.0L Eng VIN K2018: Range Rover Base
- Base, 3.0L Eng VIN V · 3.0L Eng VIN V2018: Range Rover Base
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2018: Range Rover HSE
- HSE, 3.0L Eng VIN V · 3.0L Eng VIN V2018: Range Rover HSE
- Supercharged
- SVAutobiography
- SVAutobiography Dynamic
-
Range Rover Evoque
-
Range Rover Sport
- Autobiography
- Autobiography Dynamic
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2018: Range Rover Sport HSE
- HSE, 3.0L Eng VIN V · 3.0L Eng VIN V2018: Range Rover Sport HSE
- HSE Dynamic
- SE, 3.0L Eng VIN K · 3.0L Eng VIN K2018: Range Rover Sport SE
- SE, 3.0L Eng VIN V · 3.0L Eng VIN V2018: Range Rover Sport SE
- Supercharged
- Supercharged Dynamic
- SVR
-
Range Rover Velar
- 2018 Range Rover Velar Base
- First Edition
- R-Dynamic HSE, 2.0L Eng VIN N · 2.0L Eng VIN N2018: Range Rover Velar R-Dynamic HSE
- R-Dynamic HSE, 2.0L Eng VIN X · 2.0L Eng VIN X2018: Range Rover Velar R-Dynamic HSE
- R-Dynamic HSE, 3.0L Eng VIN V · 3.0L Eng VIN V2018: Range Rover Velar R-Dynamic HSE
- R-Dynamic SE, 2.0L Eng VIN N · 2.0L Eng VIN N2018: Range Rover Velar R-Dynamic SE
- R-Dynamic SE, 2.0L Eng VIN X · 2.0L Eng VIN X2018: Range Rover Velar R-Dynamic SE
- R-Dynamic SE, 3.0L Eng VIN V · 3.0L Eng VIN V2018: Range Rover Velar R-Dynamic SE
- S, 2.0L Eng VIN N · 2.0L Eng VIN N2018: Range Rover Velar S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2018: Range Rover Velar S
- S, 3.0L Eng VIN V · 3.0L Eng VIN V2018: Range Rover Velar S
- SE
-
B1268
Servo Motor Potentiometer Defrost Circuit Failure
Causes
- Open or short in potentiometer signal, reference or ground circuit
- Corroded/damaged connector or wiring harness to the defrost servo
- Failed potentiometer inside the defrost servo (wear or contamination)
- Seized or mechanically damaged defrost servo causing pot damage
- Poor ground or intermittent connection at HVAC control module
- Faulty HVAC control module or software/firmware error
Symptoms
- Cannot select or hold defrost air distribution (air not directed to windshield)
- HVAC mode may stick, jump, or not move to commanded position
- HVAC control displays an error or shows incorrect flap position
- Intermittent or no response from defrost control even though blower runs
- Possible stored additional HVAC/body control fault codes
What to check
- Read and record all stored HVAC/body control module fault codes and freeze frame data
- Visually inspect defrost servo, connector, and wiring for damage, corrosion or pin push-out
- Operate HVAC mode selection while watching servo movement and connector for intermittent behavior
- Check for proper power and ground at the servo connector
- Measure potentiometer signal voltage at rest and while moving the mode lever (should vary smoothly)
- Perform continuity and resistance checks from HVAC module connector to servo connector
Signal parameters
- Reference voltage: typically +5 V (check vehicle spec)
- Potentiometer wiper signal: varies from ~0.5–4.5 V depending on position (should change smoothly with movement)
- Potentiometer total resistance: commonly in the 5 kΩ–20 kΩ range (vehicle-specific)
- Ground: near 0 V with low resistance to chassis ground
- No short to battery voltage or chassis ground on the signal wire when in any position
Diagnostic algorithm
- Retrieve freeze frame and related codes. Note any pattern (open/short/intermittent).
- Inspect connector and harness at defrost servo for corrosion, damage, or pin movement. Repair as needed.
- With ignition ON, backprobe the servo connector: verify reference voltage present, good ground, and measure wiper signal while changing mode. Confirm signal varies smoothly between end stops.
- If no reference or ground, trace and repair supply/ground circuits to HVAC control module. Check module-side connector and fuses.
- If reference and ground are good but signal is open/erratic, disconnect servo and measure resistance across pot terminals. Compare to specification and check for continuity.
- Repair any wiring faults found (splices, broken wires, corroded pins). After repair, clear codes and test HVAC operation repeatedly through full range.
- If wiring and potentiometer fail tests, replace the defrost servo (or entire actuator assembly) and retest. Verify code does not return.
- If fault persists after replacing servo and wiring, inspect/replace HVAC control module or perform module reprogramming as per manufacturer guidance.
Likely causes
- Broken wire at harness flex point or behind dash
- Corroded pins in the potentiometer connector
- Internal potentiometer wear (dirty track) causing intermittent readings
- Short to chassis ground or to battery voltage on the signal lead
- Defrost servo motor gear failure causing pot to be out of range
Fault status
Similar codes
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