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B1965 — advance / retreat outside the low range

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Code

B1965

LAND ROVER B — Body

advance / retreat outside the low range

Brand: LAND ROVER
Type: B — Body
Views: UK: 13 EN: 21 RU: 12
AI status
Completed
ready
Completed 100%
Page language: EN

Causes

  • Faulty position sensor (potentiometer or Hall sensor) on advance/retreat actuator
  • Open/shorted or corroded wiring or connectors between actuator and control module
  • Mechanical binding or obstruction of the track/actuator
  • Failed seat/actuator motor or internal limit switch
  • Calibration or software fault in the seat control module
  • Intermittent connection due to water ingress or damaged harness

Symptoms

  • Warning lamp or message related to seat/positioning
  • Seat advance/retreat movement unavailable or stops prematurely
  • Seat position memory fails to store or recall correctly
  • Audible motor noise without movement or intermittent movement
  • Seat behaves erratically or moves beyond expected limits

What to check

  • Confirm the customer complaint and note when fault occurs (all positions, single direction, intermittently)
  • Check for any related DTCs stored in the seat module or body control module
  • Perform a visual inspection of the seat track, actuator, connectors and wiring for damage, corrosion, or water ingress
  • Operate the seat while observing for mechanical binding, abnormal resistance or unusual noises
  • Verify connectors are fully seated and locking features engaged at the seat module and actuator

Signal parameters

  • Reference supply typical: 5.0 V (sensor reference) — verify with vehicle-specific data
  • Expected sensor signal (potentiometer/Hall): approx. 0.5–4.5 V across travel; should change smoothly when moving
  • At low-range position sensor: voltage typically near lower limit (≈0.2–0.7 V); if below expected threshold fault may be set
  • Potentiometer resistance across travel typically changes smoothly (value depends on design) — check for open or short
  • Actuator motor current: brief peaks during movement; typical 2–10 A under load (verify with manufacturer data)
  • Limit switch continuity: near 0 Ω when closed, open when released (if applicable)

Diagnostic algorithm

  1. Read and record stored DTCs and freeze frame data from the seat and body modules
  2. Attempt seat advance/retreat while monitoring the sensor output voltage at the actuator connector — observe whether signal moves smoothly through range
  3. Inspect connectors and wiring for damage, corrosion, pin push-out and water intrusion; wiggle harness while observing signal for intermittent faults
  4. Check for mechanical obstructions: fully inspect and manually move the track (with battery disconnected for physical checks) to ensure rollers and tracks are free
  5. Measure resistance or output of the position sensor (potentiometer/Hall) at rest and during travel; compare to manufacturer specifications
  6. Verify supply voltage and ground at the actuator connector with ignition on and while operating the seat
  7. If sensor or wiring is suspect, replace or repair the harness/connector and re-test
  8. If electrical and mechanical checks are good, perform seat module reinitialisation/calibration using a diagnostic tool and clear codes; retest operation
  9. If fault persists after calibration and wiring checks, replace the advance/retreat actuator or seat module per workshop procedures and recheck
  10. After repairs, clear DTCs and perform a full function test including memory recall and repeated movements

Likely causes

  • Damaged position potentiometer on the advance/retreat actuator
  • Broken or shorted conductor in the seat harness at the track area
  • Debris, jammed rollers or bent track preventing normal movement
  • Faulty ground or supply at the actuator connector causing erroneous sensor voltage
  • Seat control module requiring reinitialisation or software update

Fault status

⚠️ Status
Advance/retreat outside the low range — position sensor for advance/retreat is reporting a value below the expected low limit or out of range. Could be electrical, mechanical or calibration related; further diagnosis required.
🟡 Repair difficulty: Medium
⏱️ Diagnostic time: 0.5-2.5 hours

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Code

B1965

Other B — Body

Seat Horizontal Forward/Rearward Potentiometer Feedback Circuit Short To Ground

Brand: Other
Type: B — Body
Views: UK: 26 EN: 32 RU: 23
AI status
Completed
ready
Completed 100%
Page language: EN

Causes

  • Faulty position sensor (potentiometer or Hall sensor) on advance/retreat actuator
  • Open/shorted or corroded wiring or connectors between actuator and control module
  • Mechanical binding or obstruction of the track/actuator
  • Failed seat/actuator motor or internal limit switch
  • Calibration or software fault in the seat control module
  • Intermittent connection due to water ingress or damaged harness

Symptoms

  • Warning lamp or message related to seat/positioning
  • Seat advance/retreat movement unavailable or stops prematurely
  • Seat position memory fails to store or recall correctly
  • Audible motor noise without movement or intermittent movement
  • Seat behaves erratically or moves beyond expected limits

What to check

  • Confirm the customer complaint and note when fault occurs (all positions, single direction, intermittently)
  • Check for any related DTCs stored in the seat module or body control module
  • Perform a visual inspection of the seat track, actuator, connectors and wiring for damage, corrosion, or water ingress
  • Operate the seat while observing for mechanical binding, abnormal resistance or unusual noises
  • Verify connectors are fully seated and locking features engaged at the seat module and actuator

Signal parameters

  • Reference supply typical: 5.0 V (sensor reference) — verify with vehicle-specific data
  • Expected sensor signal (potentiometer/Hall): approx. 0.5–4.5 V across travel; should change smoothly when moving
  • At low-range position sensor: voltage typically near lower limit (≈0.2–0.7 V); if below expected threshold fault may be set
  • Potentiometer resistance across travel typically changes smoothly (value depends on design) — check for open or short
  • Actuator motor current: brief peaks during movement; typical 2–10 A under load (verify with manufacturer data)
  • Limit switch continuity: near 0 Ω when closed, open when released (if applicable)

Diagnostic algorithm

  1. Read and record stored DTCs and freeze frame data from the seat and body modules
  2. Attempt seat advance/retreat while monitoring the sensor output voltage at the actuator connector — observe whether signal moves smoothly through range
  3. Inspect connectors and wiring for damage, corrosion, pin push-out and water intrusion; wiggle harness while observing signal for intermittent faults
  4. Check for mechanical obstructions: fully inspect and manually move the track (with battery disconnected for physical checks) to ensure rollers and tracks are free
  5. Measure resistance or output of the position sensor (potentiometer/Hall) at rest and during travel; compare to manufacturer specifications
  6. Verify supply voltage and ground at the actuator connector with ignition on and while operating the seat
  7. If sensor or wiring is suspect, replace or repair the harness/connector and re-test
  8. If electrical and mechanical checks are good, perform seat module reinitialisation/calibration using a diagnostic tool and clear codes; retest operation
  9. If fault persists after calibration and wiring checks, replace the advance/retreat actuator or seat module per workshop procedures and recheck
  10. After repairs, clear DTCs and perform a full function test including memory recall and repeated movements

Likely causes

  • Damaged position potentiometer on the advance/retreat actuator
  • Broken or shorted conductor in the seat harness at the track area
  • Debris, jammed rollers or bent track preventing normal movement
  • Faulty ground or supply at the actuator connector causing erroneous sensor voltage
  • Seat control module requiring reinitialisation or software update

Fault status

⚠️ Status
Advance/retreat outside the low range — position sensor for advance/retreat is reporting a value below the expected low limit or out of range. Could be electrical, mechanical or calibration related; further diagnosis required.
🟡 Repair difficulty: Medium
⏱️ Diagnostic time: 0.5-2.5 hours

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