B1965
advance / retreat outside the low range
Causes
- Faulty position sensor (potentiometer or Hall sensor) on advance/retreat actuator
- Open/shorted or corroded wiring or connectors between actuator and control module
- Mechanical binding or obstruction of the track/actuator
- Failed seat/actuator motor or internal limit switch
- Calibration or software fault in the seat control module
- Intermittent connection due to water ingress or damaged harness
Symptoms
- Warning lamp or message related to seat/positioning
- Seat advance/retreat movement unavailable or stops prematurely
- Seat position memory fails to store or recall correctly
- Audible motor noise without movement or intermittent movement
- Seat behaves erratically or moves beyond expected limits
What to check
- Confirm the customer complaint and note when fault occurs (all positions, single direction, intermittently)
- Check for any related DTCs stored in the seat module or body control module
- Perform a visual inspection of the seat track, actuator, connectors and wiring for damage, corrosion, or water ingress
- Operate the seat while observing for mechanical binding, abnormal resistance or unusual noises
- Verify connectors are fully seated and locking features engaged at the seat module and actuator
Signal parameters
- Reference supply typical: 5.0 V (sensor reference) — verify with vehicle-specific data
- Expected sensor signal (potentiometer/Hall): approx. 0.5–4.5 V across travel; should change smoothly when moving
- At low-range position sensor: voltage typically near lower limit (≈0.2–0.7 V); if below expected threshold fault may be set
- Potentiometer resistance across travel typically changes smoothly (value depends on design) — check for open or short
- Actuator motor current: brief peaks during movement; typical 2–10 A under load (verify with manufacturer data)
- Limit switch continuity: near 0 Ω when closed, open when released (if applicable)
Diagnostic algorithm
- Read and record stored DTCs and freeze frame data from the seat and body modules
- Attempt seat advance/retreat while monitoring the sensor output voltage at the actuator connector — observe whether signal moves smoothly through range
- Inspect connectors and wiring for damage, corrosion, pin push-out and water intrusion; wiggle harness while observing signal for intermittent faults
- Check for mechanical obstructions: fully inspect and manually move the track (with battery disconnected for physical checks) to ensure rollers and tracks are free
- Measure resistance or output of the position sensor (potentiometer/Hall) at rest and during travel; compare to manufacturer specifications
- Verify supply voltage and ground at the actuator connector with ignition on and while operating the seat
- If sensor or wiring is suspect, replace or repair the harness/connector and re-test
- If electrical and mechanical checks are good, perform seat module reinitialisation/calibration using a diagnostic tool and clear codes; retest operation
- If fault persists after calibration and wiring checks, replace the advance/retreat actuator or seat module per workshop procedures and recheck
- After repairs, clear DTCs and perform a full function test including memory recall and repeated movements
Likely causes
- Damaged position potentiometer on the advance/retreat actuator
- Broken or shorted conductor in the seat harness at the track area
- Debris, jammed rollers or bent track preventing normal movement
- Faulty ground or supply at the actuator connector causing erroneous sensor voltage
- Seat control module requiring reinitialisation or software update
Fault status
Similar codes
Manual library for LAND ROVER
Browse 320 LAND ROVER manuals: repair procedures, diagnostics, wiring diagrams, component locations, service data and Labor Times by year, model and trim.
LAND ROVER
-
LAND ROVER: 2022
-
Defender
- 90
- 90
- 90 S
- 90 S
- 90 V8
- 90 V8
- 90 V8 Carpathian Edition
- 90 V8 Carpathian Edition
- 90 X
- 90 X
- 90 X-Dynamic HSE
- 90 X-Dynamic HSE
- 90 X-Dynamic S
- 90 X-Dynamic S
- 90 X-Dynamic SE
- 90 X-Dynamic SE
- 110
- 110
- 110 S
- 110 S
- 110 SE
- 110 SE
- 110 V8
- 110 V8
- 110 V8 Carpathian Edition
- 110 V8 Carpathian Edition
- 110 X
- 110 X
- 110 X-Dynamic SE
- 110 X-Dynamic SE
- 110 XS Edition
- 110 XS Edition
-
Discovery
- R-Dynamic HSE
- R-Dynamic HSE
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2022: Discovery R-Dynamic S
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2022: Discovery R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Discovery R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Discovery R-Dynamic S
- S
- S
-
Discovery Sport
-
Range Rover
- Autobiography, 4.4L Eng VIN 7 · 4.4L Eng VIN 72022: Range Rover Autobiography
- Autobiography, 4.4L Eng VIN 7 · 4.4L Eng VIN 72022: Range Rover Autobiography
- Autobiography, 5.0L Eng VIN E · 5.0L Eng VIN E2022: Range Rover Autobiography
- Autobiography, 5.0L Eng VIN E · 5.0L Eng VIN E2022: Range Rover Autobiography
- 2022 Range Rover Base
- 2022 Range Rover Base
- First Edition
- First Edition
- HSE Westminster, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover HSE Westminster
- HSE Westminster, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover HSE Westminster
- HSE Westminster, 5.0L Eng VIN E · 5.0L Eng VIN E2022: Range Rover HSE Westminster
- HSE Westminster, 5.0L Eng VIN E · 5.0L Eng VIN E2022: Range Rover HSE Westminster
- SE, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover SE
- SE, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover SE
- SE, 4.4L Eng VIN 7 · 4.4L Eng VIN 72022: Range Rover SE
- SE, 4.4L Eng VIN 7 · 4.4L Eng VIN 72022: Range Rover SE
- SV
- SV
- SVAutobiography
- SVAutobiography
- SVAutobiography Dynamic
- SVAutobiography Dynamic
- SVAutobiography Dynamic Blk.
- SVAutobiography Dynamic Blk.
-
Range Rover Evoque
-
Range Rover Velar
- R-Dynamic HSE
- R-Dynamic HSE
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2022: Range Rover Velar R-Dynamic S
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2022: Range Rover Velar R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover Velar R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover Velar R-Dynamic S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2022: Range Rover Velar S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2022: Range Rover Velar S
- S, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover Velar S
- S, 3.0L Eng VIN U · 3.0L Eng VIN U2022: Range Rover Velar S
-
-
LAND ROVER: 2021
-
Discovery
- R-Dynamic HSE
- R-Dynamic HSE
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2021: Discovery R-Dynamic S
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2021: Discovery R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Discovery R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Discovery R-Dynamic S
- S
- S
-
Discovery Sport
-
Range Rover
- Autobiography, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Autobiography
- Autobiography, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Autobiography
- Autobiography Fifty Edition
- Autobiography Fifty Edition
- 2021 Range Rover Base
- 2021 Range Rover Base
- HSE, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover HSE
- HSE, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover HSE
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2021: Range Rover HSE
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2021: Range Rover HSE
- HSE Westminster, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover HSE Westminster
- HSE Westminster, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover HSE Westminster
- HSE Westminster, 5.0L Eng VIN E · 5.0L Eng VIN E2021: Range Rover HSE Westminster
- HSE Westminster, 5.0L Eng VIN E · 5.0L Eng VIN E2021: Range Rover HSE Westminster
- SVAutobiography
- SVAutobiography
- SVAutobiography Dynamic
- SVAutobiography Dynamic
- SVAutobiography Dynamic Blk.
- SVAutobiography Dynamic Blk.
-
Range Rover Evoque
-
Range Rover Sport
- Autobiography, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Sport Autobiography
- Autobiography, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Sport Autobiography
- Autobiography, 5.0L Eng VIN E · 5.0L Eng VIN E2021: Range Rover Sport Autobiography
- Autobiography, 5.0L Eng VIN E · 5.0L Eng VIN E2021: Range Rover Sport Autobiography
- Autobiography Dynamic, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Sport Autobiography Dynamic
- Autobiography Dynamic, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Sport Autobiography Dynamic
- Autobiography Dynamic, 5.0L Eng VIN E · 5.0L Eng VIN E2021: Range Rover Sport Autobiography Dynamic
- Autobiography Dynamic, 5.0L Eng VIN E · 5.0L Eng VIN E2021: Range Rover Sport Autobiography Dynamic
- HSE Dynamic
- HSE Dynamic
- HSE Silver Edition, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Sport HSE Silver Edition
- HSE Silver Edition, 2.0L Eng VIN Y · 2.0L Eng VIN Y2021: Range Rover Sport HSE Silver Edition
- HSE Silver Edition, 3.0L Eng VIN K · 3.0L Eng VIN K2021: Range Rover Sport HSE Silver Edition
- HSE Silver Edition, 3.0L Eng VIN K · 3.0L Eng VIN K2021: Range Rover Sport HSE Silver Edition
- HSE Silver Edition, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover Sport HSE Silver Edition
- HSE Silver Edition, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover Sport HSE Silver Edition
- HST
- HST
- SE
- SE
- SVR
- SVR
- SVR Carbon Edition
- SVR Carbon Edition
-
Range Rover Velar
- R-Dynamic HSE
- R-Dynamic HSE
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2021: Range Rover Velar R-Dynamic S
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2021: Range Rover Velar R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover Velar R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover Velar R-Dynamic S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2021: Range Rover Velar S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2021: Range Rover Velar S
- S, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover Velar S
- S, 3.0L Eng VIN U · 3.0L Eng VIN U2021: Range Rover Velar S
-
LAND ROVER: 2020
-
Defender
- 90 First Edition
- 90 First Edition
- 110 First Edition
- 110 First Edition
- 110 HSE
- 110 HSE
- 110 S
- 110 S
- 110 SE
- 110 SE
- 110 X
- 110 X
- 110, 2.0L Eng VIN X · 2.0L Eng VIN X2020: Defender 110
- 110, 2.0L Eng VIN X · 2.0L Eng VIN X2020: Defender 110
- 110, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Defender 110
- 110, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Defender 110
-
Discovery
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Discovery HSE
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Discovery HSE
- HSE, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Discovery HSE
- HSE, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Discovery HSE
- HSE Luxury, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Discovery HSE Luxury
- HSE Luxury, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Discovery HSE Luxury
- HSE Luxury, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Discovery HSE Luxury
- HSE Luxury, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Discovery HSE Luxury
- Landmark
- Landmark
- SE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Discovery SE
- SE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Discovery SE
- SE, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Discovery SE
- SE, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Discovery SE
-
Range Rover
- Autobiography
- Autobiography
- Base, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover Base
- Base, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover Base
- Base, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover Base
- Base, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover Base
- HSE, 2.0L Eng VIN Y · 2.0L Eng VIN Y2020: Range Rover HSE
- HSE, 2.0L Eng VIN Y · 2.0L Eng VIN Y2020: Range Rover HSE
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover HSE
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover HSE
- HSE, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover HSE
- HSE, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover HSE
- HSE, 5.0L Eng VIN E · 5.0L Eng VIN E2020: Range Rover HSE
- HSE, 5.0L Eng VIN E · 5.0L Eng VIN E2020: Range Rover HSE
- SVAutobiography
- SVAutobiography
- SVAutobiography Dynamic
- SVAutobiography Dynamic
-
Range Rover Evoque
-
Range Rover Sport
- Autobiography Dynamic, 2.0L Eng VIN Y · 2.0L Eng VIN Y2020: Range Rover Sport Autobiography Dynamic
- Autobiography Dynamic, 2.0L Eng VIN Y · 2.0L Eng VIN Y2020: Range Rover Sport Autobiography Dynamic
- Autobiography Dynamic, 5.0L Eng VIN E · 5.0L Eng VIN E2020: Range Rover Sport Autobiography Dynamic
- Autobiography Dynamic, 5.0L Eng VIN E · 5.0L Eng VIN E2020: Range Rover Sport Autobiography Dynamic
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover Sport HSE
- HSE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover Sport HSE
- HSE, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover Sport HSE
- HSE, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover Sport HSE
- HSE, 5.0L Eng VIN E · 5.0L Eng VIN E2020: Range Rover Sport HSE
- HSE, 5.0L Eng VIN E · 5.0L Eng VIN E2020: Range Rover Sport HSE
- HSE Dynamic
- HSE Dynamic
- HSE PHEV
- HSE PHEV
- HST
- HST
- SE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover Sport SE
- SE, 3.0L Eng VIN K · 3.0L Eng VIN K2020: Range Rover Sport SE
- SE, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover Sport SE
- SE, 3.0L Eng VIN U · 3.0L Eng VIN U2020: Range Rover Sport SE
- SVR
- SVR
-
Range Rover Velar
- R-Dynamic HSE
- R-Dynamic HSE
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2020: Range Rover Velar R-Dynamic S
- R-Dynamic S, 2.0L Eng VIN X · 2.0L Eng VIN X2020: Range Rover Velar R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Range Rover Velar R-Dynamic S
- R-Dynamic S, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Range Rover Velar R-Dynamic S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2020: Range Rover Velar S
- S, 2.0L Eng VIN X · 2.0L Eng VIN X2020: Range Rover Velar S
- S, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Range Rover Velar S
- S, 3.0L Eng VIN V · 3.0L Eng VIN V2020: Range Rover Velar S
- SVAutobiography Dyn.
- SVAutobiography Dyn.
-
B1965
Seat Horizontal Forward/Rearward Potentiometer Feedback Circuit Short To Ground
Causes
- Faulty position sensor (potentiometer or Hall sensor) on advance/retreat actuator
- Open/shorted or corroded wiring or connectors between actuator and control module
- Mechanical binding or obstruction of the track/actuator
- Failed seat/actuator motor or internal limit switch
- Calibration or software fault in the seat control module
- Intermittent connection due to water ingress or damaged harness
Symptoms
- Warning lamp or message related to seat/positioning
- Seat advance/retreat movement unavailable or stops prematurely
- Seat position memory fails to store or recall correctly
- Audible motor noise without movement or intermittent movement
- Seat behaves erratically or moves beyond expected limits
What to check
- Confirm the customer complaint and note when fault occurs (all positions, single direction, intermittently)
- Check for any related DTCs stored in the seat module or body control module
- Perform a visual inspection of the seat track, actuator, connectors and wiring for damage, corrosion, or water ingress
- Operate the seat while observing for mechanical binding, abnormal resistance or unusual noises
- Verify connectors are fully seated and locking features engaged at the seat module and actuator
Signal parameters
- Reference supply typical: 5.0 V (sensor reference) — verify with vehicle-specific data
- Expected sensor signal (potentiometer/Hall): approx. 0.5–4.5 V across travel; should change smoothly when moving
- At low-range position sensor: voltage typically near lower limit (≈0.2–0.7 V); if below expected threshold fault may be set
- Potentiometer resistance across travel typically changes smoothly (value depends on design) — check for open or short
- Actuator motor current: brief peaks during movement; typical 2–10 A under load (verify with manufacturer data)
- Limit switch continuity: near 0 Ω when closed, open when released (if applicable)
Diagnostic algorithm
- Read and record stored DTCs and freeze frame data from the seat and body modules
- Attempt seat advance/retreat while monitoring the sensor output voltage at the actuator connector — observe whether signal moves smoothly through range
- Inspect connectors and wiring for damage, corrosion, pin push-out and water intrusion; wiggle harness while observing signal for intermittent faults
- Check for mechanical obstructions: fully inspect and manually move the track (with battery disconnected for physical checks) to ensure rollers and tracks are free
- Measure resistance or output of the position sensor (potentiometer/Hall) at rest and during travel; compare to manufacturer specifications
- Verify supply voltage and ground at the actuator connector with ignition on and while operating the seat
- If sensor or wiring is suspect, replace or repair the harness/connector and re-test
- If electrical and mechanical checks are good, perform seat module reinitialisation/calibration using a diagnostic tool and clear codes; retest operation
- If fault persists after calibration and wiring checks, replace the advance/retreat actuator or seat module per workshop procedures and recheck
- After repairs, clear DTCs and perform a full function test including memory recall and repeated movements
Likely causes
- Damaged position potentiometer on the advance/retreat actuator
- Broken or shorted conductor in the seat harness at the track area
- Debris, jammed rollers or bent track preventing normal movement
- Faulty ground or supply at the actuator connector causing erroneous sensor voltage
- Seat control module requiring reinitialisation or software update
Fault status
Similar codes
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