Code
B2803
HYUNDAI
B — Body
No Response NM Message (AMP)
AI status
Completed
Completed
100%
Causes
- AMP module not powered (blown fuse, relay, or wiring fault)
- Poor or missing ground at the AMP
- Damaged or disconnected connector(s) to the AMP
- Open, short, or high resistance in the network (CAN/LIN) wiring between AMP and main bus
- Corroded pins or water intrusion in connectors
- AMP module internal failure
Symptoms
- Audio amplifier (AMP) inoperative or no sound from speakers
- Other modules show communication-related warnings or errors
- AM/FM, navigation, or infotainment features missing or intermittent
- Battery drain (if AMP stuck awake) or vehicle not entering sleep
- DTCs for lost communication present in other modules
What to check
- Inspect relevant fuses and relays for the AMP; verify fuse continuity and proper relay operation
- Visually inspect AMP connectors for corrosion, dirt, bent pins, or water intrusion
- Verify AMP power and ground voltages at the connector with key ON and engine OFF
- Scan the vehicle network to see whether the AMP is present on the bus and check for NM / keep-alive messages
- Measure CAN/LIN bus voltages (idle voltages for CAN high/low ~2.5 V) and look for excessive resistance or shorts to battery/ground
- Check for Diagnostic Trouble Codes in other modules (BCM, head unit, gateway) that indicate bus issues
Signal parameters
- Expected NM message periodicity (typically once per second or specified by manufacturer)
- CAN bus idle voltages: CAN_H ~2.5 V, CAN_L ~2.5 V (differential ~0 V idle); active differential ~2.5 V
- LIN bus voltage levels and expected header/wake pattern (if AMP on LIN)
- Bus termination resistance (typically ~60 ohms for CAN between high/low)
- Number of error frames on bus and frequency of lost frames
- Module VIN/address presence on network (seen by scan tool)
Diagnostic algorithm
- Retrieve freeze frame and full DTC list from all modules with a capable scan tool; note any related U- or B- codes.
- Verify vehicle battery voltage is within specification to rule out low-voltage related communication failures.
- Inspect AMP connector and wiring for obvious damage, corrosion, or loose terminals. Repair if found.
- Check AMP supply fuse(s) and relay; verify battery +12V at the AMP power pin with key ON/ACC. Replace faulty fuses/relays.
- Verify good ground(s) at the AMP (measure
- With scan tool, attempt to communicate with AMP. If module not present, monitor CAN/LIN traffic to see if the AMP transmits NM messages. Note message IDs and frequency.
- Measure CAN_H and CAN_L (or LIN) at the AMP connector while operating the network. Look for missing activity or short to supply/ground.
- If suspect wiring fault between AMP and gateway/BCM, perform continuity and short-to-power/ground tests on network and power wires with connectors disconnected and battery removed if required by procedure.
- If wiring and power/ground are good but no messages are transmitted, consider AMP internal fault. Reprogramming may be required after replacement; check TSBs/UPDATES before replacement.
- If AMP is replaced, clear DTCs and verify on-road/electrical operation and that NM messages are present and stable. Confirm related modules no longer report communication faults.
Likely causes
- Blown fuse or removed power connector to the AMP
- Loose or corroded ground at the AMP
- Broken or shorted network wire (CAN high/low or LIN) to the AMP
- Internal AMP hardware failure preventing transmission
- Gateway or BCM not forwarding NM messages
Fault status
Status
No response from AMP: expected Network Management (NM) message not received — communication timeout or missing module messages on vehicle network.
Repair difficulty: Medium
Diagnostic time: 0.5-2.0 hours
Similar codes
Repair manuals
Manual library for HYUNDAI
371
Browse 371 HYUNDAI manuals: repair procedures, diagnostics, wiring diagrams, component locations, service data and Labor Times by year, model and trim.
HYUNDAI
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HYUNDAI: 2023
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- SEL, Eng CD G4EN, 4WD
- SEL, Eng CD G4EN, FWD
- SEL, Eng CD G4KN, 4WD
- SEL, Eng CD G4KN, FWD
- XRT, Eng CD G4EN, 4WD
- XRT, Eng CD G4EN, FWD
- XRT, Eng CD G4KN, 4WD
- XRT, Eng CD G4KN, FWD
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HYUNDAI: 2022
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HYUNDAI: 2021
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Veloster N
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HYUNDAI: 2020
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Veloster N
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