Code
B28A3
MITSUBISHI
B — Body
Side latch motor:unexpect block
AI status
Completed
Completed
100%
Causes
- Foreign object or debris blocking latch mechanism
- Damaged or bent latch linkages or gears
- Worn or seized latch motor or internal gear set
- Failed motor windings or brushes causing intermittent stall
- Poor electrical connection (corroded/loose connector, broken wire)
- Insufficient supply voltage or intermittent ground
Symptoms
- Side door will not latch, unlatch, open, or close automatically
- Motor makes unusual grinding, clicking, or humming noises
- Intermittent operation of side door functions
- Warning chime or message related to door/lock
- Related convenience or safety systems inhibited (e.g., inability to lock vehicle)
What to check
- Read and record freeze frame / event data and all related DTCs with a compatible scan tool
- Visually inspect the door/latch area for foreign objects, ice, rust, or deformation
- Operate the door while observing latch and motor operation (use assistant) and listen for abnormal noises
- Inspect motor connector for corrosion, bent pins, water ingress, or loose terminals
- Check wiring harness for chafing, pinches or broken conductors between the motor and body control module
- Measure supply voltage and ground at the motor connector during an operation attempt
Signal parameters
- Command voltage at motor connector: approximately battery voltage (~12 V) when commanded ON
- Ground continuity: close to 0 ohms to chassis ground
- Motor stall current: higher than running current — compare to OEM spec; significant rise indicates mechanical bind or motor fault
- Noisy or intermittent voltage signal during operation may indicate poor connection or intermittent driver output
- Controller may report motor position feedback or run-time exceedance depending on model
Diagnostic algorithm
- Retrieve all DTCs and relevant data with a scan tool; note whether B28A3 is current or historic and if other door/lock codes are present.
- Attempt normal door operation while watching the latch and motor. Note noises, hesitation, or visible jamming.
- Perform a visual inspection of the latch, striker, door track and surrounding area. Remove any debris, ice, or foreign objects.
- With ignition ON, backprobe the motor connector while operating the latch: verify battery voltage on the power lead and a switched ground or driver signal on the control lead. Compare to expected behavior when commanded.
- Measure motor winding resistance with connector disconnected. A very low resistance (short) or open circuit indicates motor or wiring failure.
- Measure current draw during operation (use clamp meter). Excessive current indicates mechanical binding or internal motor fault; zero/low current with correct command indicates open wiring or poor connection.
- Inspect and wiggle the wiring harness and connector while monitoring voltage/current to check for intermittent faults.
- If electrical supply and control signals are good but motor stalls, remove the latch/motor assembly and inspect internal gears and linkages. Check for wear, damage, or debris. Manually operate latch to assess free movement.
- If motor is suspected faulty, bench-test motor with a regulated 12 V supply to confirm operation and current draw. Replace motor/actuator or latch assembly if required.
- Repair or replace damaged wiring, connectors, motor, or latch parts as indicated by findings. Reassemble, clear codes, and perform function tests and full system calibration if required by manufacturer procedures.
- After repair, perform several complete open/close cycles and re-scan for stored or pending codes to confirm resolution.
Likely causes
- Mechanical obstruction in latch or door track
- Seized or worn latch motor or gearbox
- Loose/corroded connector or broken wire at motor
- High current draw due to internal motor failure leading to stall
Fault status
Status
Controller detected unexpected block or stall in side latch motor; motor movement interrupted or excessive resistance detected during commanded operation.
Repair difficulty: Medium
Diagnostic time: 0.5-2.0 hours
Similar codes
Repair manuals
Manual library for MITSUBISHI
406
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