Code
B28F2
MITSUBISHI
B — Body
Window relay output:short to GND
AI status
Completed
Completed
100%
Causes
- Damaged or chafed wiring in window relay output circuit contacting chassis ground
- Corroded or pushed-back connector pins causing short to ground
- Failed window relay with internal short
- Faulty window motor drawing excessive current or shorted internally to ground
- Faulty BCM/body control relay driver (internal short)
- Water ingress or debris in switch/connector
Symptoms
- One or more power windows will not operate
- Windows operate intermittently or only in one direction
- Fuse or fusible link for window circuit blown repeatedly
- Relay clicking repeatedly or not engaging
- DTC B28F2 stored and may accompany other body/window codes
- Burnt smell or heat at relay, connector or wiring (in severe cases)
What to check
- Read stored codes and freeze frame data with a scan tool; confirm B28F2 is active
- Visually inspect window relay, relay socket and wiring harness for burns, melting, corrosion, pin damage or water intrusion
- Check related fuses and fusible links for continuity
- Operate the affected window while observing relay and wiring for signs of overheating or arcing
- Disconnect the window motor and check whether the code clears or behavior changes (isolates motor vs harness)
- Measure voltage at the BCM/relay output connector with respect to chassis ground with switch operated (expect battery voltage when output is ON)
Signal parameters
- Expected OFF voltage at relay output: approximately 0 V (open/low) when relay not driven
- Expected ON voltage at relay output: battery voltage (approx. 12–14 V) when relay driven
- Continuity between relay output and chassis ground: open / very high resistance when circuit intact
- Window motor stall current: significantly higher than run current (varies by model); excessive current indicates motor stall/short
Diagnostic algorithm
- Retrieve freeze frame and confirm B28F2 is current or stored; note affected windows/circuits.
- Visual inspection: check relay, relay socket, connectors, harness through door hinge area and ground points for damage or corrosion; disconnect battery before repairs to harness.
- With ignition OFF, disconnect the relay and measure continuity between the relay output pin and chassis ground. If low resistance/short present, trace harness to find short (remove panels as needed).
- If no direct short with relay disconnected, reconnect relay and with ignition ON measure voltage at relay output while operating window switch: verify switching to battery voltage. If output stays near 0 V and relay is commanded ON, suspect short or driver fault.
- Isolate the motor: disconnect window motor connector. If code clears or outputs return to normal when motor disconnected, bench-test or substitute a known-good motor to confirm motor condition.
- Inspect and test relay: swap with identical relay (if available) or bench-test relay for proper operation and internal shorts.
- If wiring and motor check good and relay tests normal, test BCM/driver output for internal short or replace BCM as per service manual; consult wiring diagrams and perform pin-level tests.
- Repair or replace damaged wiring, connectors, relay or motor as required. Reconnect battery, clear codes, and verify operation through multiple cycles and road test.
- After repair, re-scan for codes and monitor the circuit for recurrence.
Likely causes
- Wiring insulation abrasion at common pinch point (door hinge, harness grommet)
- Connector terminal bent or touching chassis ground
- Failed relay contacts or internal relay shorting to ground
- Window motor internal short or seized motor causing excessive current
Fault status
Status
Window relay output circuit detected short to ground by BCM/relay driver. Output expected to switch to battery voltage but is grounded or low.
Repair difficulty: Medium
Diagnostic time: 1.0-2.5 hours
Similar codes
Repair manuals
Manual library for MITSUBISHI
406
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