Code
P0620
MERCEDES-BENZ
P — Powertrain
Generator Control Circuit Malfunction
AI status
Completed
Completed
100%
Causes
- Faulty alternator internal regulator or rotor/field winding
- Open, short or high-resistance wiring in the alternator control/field circuit
- Poor ground or B+ connection at alternator/battery
- Blown fuse or faulty generator/charging relay
- Corroded or loose connector(s) at alternator or PCM
- Faulty engine/vehicle control module (PCM/ECU)
Symptoms
- Battery/charging warning lamp (GEN/ALT) illuminated
- Battery not charging or low charging voltage
- Intermittent charging (voltage fluctuates)
- Electrical accessories dim or behave erratically
- Possible fuse/relay failures or associated overload symptoms
- Possible stored additional charging/voltage-related DTCs
What to check
- Read freeze frame and full DTC list with a professional scan tool; note live data and status bits
- Check battery state of charge and conductance/CCA test
- Measure battery voltage at rest and with engine running at ~2000 rpm
- Visually inspect alternator connector, wiring harness, fuses and relays for damage or corrosion
- Backprobe alternator control/field terminal to observe control signal (voltage/PWM) while engine runs
- Check and clean battery positive (B+) and ground connections at battery and engine/alternator
Signal parameters
- Battery voltage (key off): ~12.2–12.8 V (depends on battery state)
- Charging voltage (engine running, ~2000 rpm): ~13.5–14.8 V
- Alternator B+ terminal under load: should be close to charging voltage (above ~13.0 V when charging)
- Field/control line: typically 0–12 V or PWM between 0 and battery voltage depending on regulator; should vary with engine load/command
- Open-circuit field resistance (stator/rotor): manufacturer-specific; typical rotor/field winding low ohms (consult service data)
- Control circuit continuity: near 0 ohms to PCM (no high resistance) and no short to ground/power
Diagnostic algorithm
- Retrieve all stored DTCs and freeze-frame data with a factory-level scanner; record battery voltage and engine speed at fault.
- Verify battery state of charge and CCA. Charge or replace battery if below spec; retest.
- Visually inspect alternator, harness and connectors for corrosion, damaged insulation, pins pushed out, water entry or rodent damage.
- Check battery positive (B+) and ground connections. Clean and torque terminals. Verify fusible links and charging fuses are intact.
- With ignition ON and engine OFF, backprobe alternator control pin and check for reference voltage or signal from PCM. Start engine and observe control line behavior (voltage or PWM changes with load).
- Measure charging voltage at battery with engine at ~2000 rpm. If below specification, measure voltage at alternator B+ to isolate wiring vs alternator internal failure.
- Perform continuity and resistance checks on control/field wire between alternator and PCM; check for short to ground/power.
- If wiring and connections OK, check alternator internal components: rotor/field continuity, diode/rectifier drop, stator resistance per service manual.
- If alternator bench tests fail or internal faults found, replace or repair alternator. If alternator tests good, inspect PCM charging control outputs and related relays/fuses.
- After repairs, clear codes, perform charging system test under load and road test to confirm fault does not return.
- Safety note: when performing electrical work, disconnect battery if required by procedure and follow vehicle-specific safety steps.
Likely causes
- Internal alternator/regulator failure
- Damaged or disconnected field/control wire between PCM and alternator
- Bad ground or B+ connection at alternator
- Corroded alternator connector or terminals
- Blown charging system fuse or failed charge relay
Fault status
Status
Generator control circuit malfunction — alternator control/field circuit open, shorted, or out of range causing improper charging.
Repair difficulty: Medium
Diagnostic time: 1.0-2.5 hours
Similar codes
Repair manuals
Manual library for MERCEDES-BENZ
856
Browse 856 MERCEDES-BENZ manuals: repair procedures, diagnostics, wiring diagrams, component locations, service data and Labor Times by year, model and trim.
MERCEDES-BENZ
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MERCEDES-BENZ: 2023
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GLE580
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Maybach S680
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Metris
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S500
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S580
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S580e
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SL43 AMG
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SL55 AMG
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Sprinter 1500
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Sprinter 2500
- Van Cargo, Eng CD 274.920
- Van Cargo, Eng CD 654.920, 4WD
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- Van Crew, Eng CD 274.920
- Van Crew, Eng CD 654.920, 4WD
- Van Crew, Eng CD 654.920, RWD
- Van Passenger, Eng CD 274.920
- Van Passenger, Eng CD 654.920, 4WD
- Van Passenger, Eng CD 654.920, RWD
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Sprinter 3500
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MERCEDES-BENZ: 2022
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A220
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C43 AMG
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CLA35 AMG
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CLA45 AMG
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CLA250
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CLS450
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E53 AMG
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E350
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EQB300
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EQB350
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G63 4x4 Squared AMG
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G63 AMG
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G550
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GLA35 AMG
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GLA45 AMG
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GLA250
-
GLB35 AMG
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GLB250
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GLC43 AMG
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GLE53 AMG
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GLE63 S AMG
-
GLE350
-
GLE450
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GLE580
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GLS63 AMG
-
GLS450
-
GLS580
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GT 43 AMG
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GT 53 AMG
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Maybach GLS600
-
Maybach S580
-
Maybach S680
-
Metris
-
S500
-
S580
-
SL55 AMG
-
SL63 AMG
-
Sprinter 1500
-
Sprinter 2500
- Van Cargo, 2.0L Eng · 2.0L Eng2022: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2022: Sprinter 2500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2022: Sprinter 2500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.0L Eng · 2.0L Eng2022: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2022: Sprinter 2500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Passenger, 2.0L Eng · 2.0L Eng2022: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2022: Sprinter 2500 Van Passenger
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, RWD
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Sprinter 3500
- Van Cargo, 2.1L Eng · 2.1L Eng2022: Sprinter 3500 Van Cargo
- Van Cargo, 3.0L Eng · 3.0L Eng2022: Sprinter 3500 Van Cargo
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2022: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng · 3.0L Eng2022: Sprinter 3500 Van Cargo Extended
- Van Crew, 2.1L Eng · 2.1L Eng2022: Sprinter 3500 Van Crew
- Van Crew, 3.0L Eng · 3.0L Eng2022: Sprinter 3500 Van Crew
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Sprinter 3500XD
- 2D Cab Chassis, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2022: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2022: Sprinter 3500XD 2D Cab Chassis Extended
- Van Cargo, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
-
-
MERCEDES-BENZ: 2021
-
A35 AMG
-
A220
-
C43 AMG
-
C63 AMG
-
C63 S AMG
-
CLA35 AMG
-
CLA45 AMG
-
CLA250
-
CLS53 AMG
-
CLS450
-
E53 AMG
-
E350
-
G63 AMG
-
G550
-
GLA35 AMG
-
GLA45 AMG
-
GLA250
-
GLB35 AMG
-
GLB250
-
GLC43 AMG
-
GLC63 AMG
-
GLC63 S AMG
-
GLE53 AMG
-
GLE63 S AMG
-
GLE350
-
GLE450
-
GLE580
-
GLS63 AMG
-
GLS450
-
GLS580
-
GT 43 AMG
-
GT 53 AMG
-
GT 63 AMG
-
GT 63 S AMG
-
GT AMG
-
GT AMG Black Series
-
GT C AMG
-
Maybach GLS600
-
Maybach S580
-
Metris
-
S63 AMG
-
S500
-
S560
-
S580
-
Sprinter 1500
-
Sprinter 2500
- Van Cargo, 2.0L Eng · 2.0L Eng2021: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.0L Eng · 2.0L Eng2021: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Passenger, 2.0L Eng · 2.0L Eng2021: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Passenger
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, RWD
-
Sprinter 3500
- Van Cargo, 2.1L Eng · 2.1L Eng2021: Sprinter 3500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2021: Sprinter 3500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
-
Sprinter 3500XD
- 2D Cab Chassis, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2021: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2021: Sprinter 3500XD 2D Cab Chassis Extended
- Van Cargo, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
-
-
MERCEDES-BENZ: 2020
-
A35 AMG
-
C63 S AMG
-
CLA35 AMG
-
CLA45 AMG
-
CLS53 AMG
-
G63 AMG
-
GLC43 AMG
-
GLC63 AMG
-
GLC63 S AMG
-
GLC350e
-
GLE450
-
GLE580
-
GLS450
-
GLS580
-
GT 53 AMG
-
GT 63 AMG
-
GT 63 S AMG
-
GT C AMG
-
GT S AMG
-
Maybach S560
-
Maybach S650
-
S65 AMG
-
S560e
-
SL450
-
SL550
-
Sprinter 1500
-
Sprinter 2500
- Van Cargo, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo Extended
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Crew, 3.0L Eng, RWD
- Van Passenger, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, RWD
- Van Passenger, 3.0L Eng, RWD
-
Sprinter 3500
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Crew, 3.0L Eng, RWD
-
Sprinter 3500XD
- 2D Cab Chassis, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Crew, 3.0L Eng, RWD
-
-
MERCEDES-BENZ: 2005
-
C55
-
CL55
-
CL65
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK500
-
E55
-
G55
-
G500
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL65
-
SL500
-
SL600
-
SLK55
-
SLR
-
-
MERCEDES-BENZ: 2004
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK500
-
E55
-
G55
-
G500
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL500
-
SL600
-
SLK32
-
-
MERCEDES-BENZ: 2003
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
CLK500
-
E55
-
E500
-
G55
-
G500
-
ML55
-
ML320
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL500
-
SLK32
-
-
MERCEDES-BENZ: 2002
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
E55
-
E430
-
G500
-
ML55
-
ML320
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL500
-
SL600
-
SLK32
-
-
MERCEDES-BENZ: 2001
-
C320
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
E55
-
E430
-
ML55
-
ML320
-
ML430
-
S55
-
S430
-
S500
-
S600
-
SL500
-
SL600
-
MERCEDES-BENZ: 2000
-
C43
-
C230
-
C280
-
CL500
-
CLK320
-
CLK430
-
E55
-
E430
-
ML55
-
ML320
-
ML430
-
S430
-
S500
-
SL500
-
SL600
-
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