Code
P28E2
Generic
P — Powertrain
Shift Motor Phase U-V-W Circuit/Open
AI status
Completed
Completed
100%
Causes
- Open or broken wiring in one or more phase conductors (U, V, W).
- Corroded, loose, or damaged connector(s) at motor or control module.
- Internal motor winding open (motor failure).
- Failed motor driver or power electronics in transmission/shift control module.
- Blown fuse, tripped relay, or loss of battery power to motor drive.
- Mechanical seizure or heavy binding causing driver overcurrent and damage.
Symptoms
- Shift actuator does not move or moves intermittently.
- Transmission or gear selection errors; inability to change gears.
- Transmission warning/Service light or MIL illuminated.
- Stored DTC(s) and possible limp-home or reduced functionality.
- Unusual motor noise or no motor sound when commanded.
What to check
- Retrieve all stored and pending DTCs and freeze frame data.
- Visually inspect motor, connectors, and wiring harness for damage, corrosion, or pinched areas.
- Verify proper battery voltage at motor power supply fuse/relay.
- Check fuses and relays related to transmission/shift motor power.
- Backprobe motor connector and measure phase-to-phase and phase-to-ground continuity with ignition OFF.
- With actuator commanded, backprobe control module outputs to verify PWM signals and voltage using a scope or lab-grade meter.
Signal parameters
- Phase-to-phase resistance: low ohms (typically a few ohms; exact value depends on motor design).
- Phase-to-ground: open/infinite (no continuity) expected. Any measurable continuity indicates short to ground.
- Battery supply voltage at motor power feed: ≈12 V (vehicle nominal) with ignition ON.
- PWM drive present on phase outputs when motor commanded (frequency depends on manufacturer; often hundreds to thousands of Hz).
- Motor current draw: low when free-running, rises if motor is stalled or binding (use clamp meter).
- No large, sustained voltage drop on supply during commands (significant drop indicates short/high current).
Diagnostic algorithm
- Read and record all DTCs, freeze frame, and related transmission codes; note conditions when the code set.
- Visually inspect motor, connector, and wiring for damage, corrosion, or water intrusion; repair any obvious faults.
- Check and verify fuses and relays for the motor power circuit; replace if faulty.
- With ignition OFF, disconnect motor connector and measure resistance between U-V, V-W, and U-W (expect low and similar ohms); record values. Also check each phase to vehicle ground (expect open).
- If a phase shows open or very high resistance, inspect harness for breaks and repair wiring. If wiring is intact, suspect internal motor winding failure.
- Reconnect and backprobe control module outputs. Command the motor (diagnostic tool or scan tool) while monitoring for PWM signals and voltage on each phase. Use an oscilloscope if available.
- If controller outputs are present but motor phases open at the motor connector, replace/repair the motor. If outputs are absent or abnormal, diagnose/replace the control module or driver circuitry.
- If intermittent, perform wiggle tests on harness and connectors while commanding motor; repair any intermittent connections.
- After repairs, clear codes and perform functional test and road test to confirm proper operation and that the DTC does not return.
Likely causes
- Broken conductor or pinched harness between control module and shift motor.
- Corroded terminals or water intrusion at the motor connector.
- Open motor phase due to internal winding break.
- Defective MOSFETs/transistors in the motor driver circuit of the control module.
- High resistance connection or poor ground causing intermittent open detection.
Fault status
Status
Control module detected open circuit/loss of continuity in one or more shift motor phases (U, V, W). Motor may be unresponsive or unable to complete commanded shift.
Repair difficulty: Medium
Diagnostic time: 1.0-3.0 hours
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