Code
P2C68
Generic
P — Powertrain
Hybrid/EV Electronics Coolant Pump A Stuck/Stalled
AI status
Completed
Completed
100%
Causes
- Failed pump motor (electrical or mechanical seizure)
- Obstructed or broken impeller or debris in pump housing
- Air locked or severely low coolant level preventing flow
- Open/short in pump supply, ground, or control wiring
- Blown fuse or failed relay supplying the pump
- Failed pump driver or control module output (PWM driver)
Symptoms
- Malfunction Indicator Lamp (MIL) or warning light for hybrid/EV cooling
- Diagnostic trouble code P2C68 stored
- Reduced inverter/battery cooling and elevated temperatures
- Power/torque derate or limited charging sessions
- No audible pump noise when pump is commanded ON
- Unusual noise (grind/squeal) from pump if impeller damaged
What to check
- Scan for P2C68 and any related DTCs; view freeze frame and pending status
- Visually inspect pump, connectors and wiring for damage, corrosion, or melting
- Check coolant level and look for leaks or contamination
- Listen for pump operation when commanded ON from a scan tool
- Check fuse(s) and relay(s) for the pump circuit
- Measure supply voltage at pump connector with engine/vehicle ON and pump commanded
Signal parameters
- Pump supply voltage at connector when commanded ON — nominal: battery aux voltage (approx. 11–14 V for 12 V systems) or specified aux voltage; should be present when commanded
- Pump motor current draw — typical: low amperage when free-running; stalled motor may show very high current or 0 A if open circuit (specs vary by vehicle)
- Motor winding resistance (cold, power off) — expect low ohms (manufacturer spec); open/short indicates failure
- Pump command signal (PWM duty cycle and frequency) from controller — duty changes with cooling demand; frequency often in the kHz range (varies by make)
- Coolant temperature sensors (inverter/battery temps) — elevated if pump not circulating
- CAN/diagnostic status messages for pump reported by inverter or thermal control module — check for mismatch between commanded and reported status
Diagnostic algorithm
- Retrieve DTCs and freeze frame; note conditions when code set (ignition state, vehicle speed, temperatures).
- Attempt to command Pump A ON using a capable scan tool while monitoring supply voltage and current at the pump connector. Observe whether pump runs, current changes, or fuses blow.
- Inspect fuses and relays for continuity; replace suspect items and retest.
- Visually inspect harness and connector for corrosion, pin damage, water ingress, or melted insulation. Wiggle test while commanding pump to detect intermittent faults.
- With power removed, measure motor winding resistance across pump terminals. An open or shorted winding indicates pump replacement.
- If pump draws high current when powered, allow brief tests only and isolate power quickly — remove pump and check for seized impeller or debris. Replace pump if mechanically seized or impeller damaged.
- Check coolant level and bleed air from the circuit per manufacturer procedure; trapped air can mimic a stall by preventing flow.
- If wiring and pump appear OK but no command/pulse present at connector, diagnose the pump driver/controller output (check PWM with oscilloscope or scan tool data). Replace control module only after confirming faulty output and ruling out wiring/connectors.
- After repair, clear codes and perform system bleed and functional test under varying load/temperature conditions to verify proper operation and that code does not return.
- Check for and apply any manufacturer software updates if intermittent faults or known service bulletins exist.
Likely causes
- Pump motor mechanical seizure or stuck impeller
- Open/short in pump power supply or ground circuit
- Failed pump driver/module output
- Low coolant level or air in the cooling circuit
- Connector corrosion or wiring harness damage at pump
Fault status
Status
Control detected Coolant Pump A stuck or stalled — pump commanded but not producing expected operation/flow. Inspect pump, electrical supply, wiring and cooling circuit.
Repair difficulty: Medium
Diagnostic time: 1.0 - 3.0 hours
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