Code
U0003
MERCEDES-BENZ
U — Network/User
High Speed CAN Communication Bus (+) open
AI status
Completed
Completed
100%
Causes
- Open or broken CAN High (CAN+) conductor in the wiring harness
- Corroded, loose, pushed-out or damaged connector pin at a module or junction
- Damaged CAN transceiver (module internal hardware) pulling the line open
- Missing or failed termination resistor(s)
- Aftermarket device or splice interfering with the bus
- Intermittent disconnect due to chafing, corrosion, or heat damage
Symptoms
- Multiple control modules not responding to diagnostic scan tool or intermittent responses
- Instrument cluster or warning lights showing multiple communication faults
- Specific functions controlled over HS-CAN inoperative (e.g., ABS, ESP, transmission, gateway messages)
- Stored or active communication-related fault codes
- Possible limp-home mode or fail-safe operation of affected systems
What to check
- Perform a full scan with a capable diagnostic tool to identify which modules are not responding and note timing of faults
- Visual inspection of HS-CAN wiring, connectors, and ground points for damage or corrosion (follow harness routing diagrams if available)
- Measure CANH and CANL voltages at a known-good connector with ignition ON, engine OFF
- With vehicle power removed, measure resistance between CANH and CANL terminals across the network (expected ≈ 60 Ω with two 120 Ω terminators)
- Check for unintended shorts to battery or ground on CANH conductor
- Disconnect suspected module(s) one at a time to see if bus returns (to isolate defective transceiver)
Signal parameters
- Recessive state: CANH ≈ 2.5 V, CANL ≈ 2.5 V (approximate)
- Dominant state: CANH ≈ 3.5 V, CANL ≈ 1.5 V (approximate)
- Idle differential voltage (CANH − CANL) ≈ 0 V (recessive) to ≈ 2.0 V (dominant)
- Expected bus termination: two 120 Ω resistors in parallel → ≈ 60 Ω across CANH and CANL
- Typical HS-CAN data rate: commonly 500 kbps (verify factory specification for vehicle)
Diagnostic algorithm
- Record all active and historical communication codes and identify which modules are not communicating using a factory-level scan tool.
- Visually inspect connectors and wiring along the HS-CAN trunk and splices for obvious damage, corrosion, or recent service areas.
- With ignition ON, engine OFF: measure voltages at the gateway or a central module connector — note CANH and CANL voltages. An open CANH will show no expected CANH voltage swing or stuck at open/near battery or ground.
- With ignition OFF and power removed, measure resistance between CANH and CANL at the same connector. Expect ≈ 60 Ω. Very high resistance or open indicates missing/failed termination or open conductor.
- If open is confirmed, perform continuity checks from affected connector back along harness to junction points and modules to locate break. Wiggle harness while monitoring resistance/voltage if intermittent.
- Disconnect suspect modules one at a time (with ignition off and proper safety) and re-check bus voltages/resistance to isolate a module pulling the line open or with failed transceiver.
- Use an oscilloscope at a known-good network location while the network is active to confirm absence of CANH waveform or presence of noise/flat line.
- Repair or replace damaged wiring, terminals or connectors. Replace failed module only after isolating and verifying the module is the fault.
- After repair, clear codes and perform a full system scan and road test to confirm communication is restored and no related codes return.
Likely causes
- Broken wire at a flex point, door hinge, harness chafe, or behind dashboard
- Corroded or de-pinned connector (battery disconnect, module harness connectors)
- Failed module transceiver on one module causing bus to appear open
- Disconnected or blown fusible link supplying a module that provides termination
- Poor connector mating (water ingress) at gateway or network junction
Fault status
Status
High Speed CAN Communication Bus (+) open — CAN High (CAN+) circuit is open or not meeting expected signal characteristics, causing loss of communication on the HS-CAN network.
Repair difficulty: Medium
Diagnostic time: 1.0-3.0 hours
Similar codes
Repair manuals
Manual library for MERCEDES-BENZ
856
Browse 856 MERCEDES-BENZ manuals: repair procedures, diagnostics, wiring diagrams, component locations, service data and Labor Times by year, model and trim.
MERCEDES-BENZ
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MERCEDES-BENZ: 2023
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- Van Crew, Eng CD 654.920, RWD
- Van Passenger, Eng CD 274.920
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- Van Passenger, Eng CD 654.920, RWD
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Sprinter 3500
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MERCEDES-BENZ: 2022
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A220
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C43 AMG
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CLA35 AMG
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CLA45 AMG
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CLA250
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CLS450
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E53 AMG
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E350
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EQB300
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EQB350
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G63 4x4 Squared AMG
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G63 AMG
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G550
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GLA35 AMG
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GLA45 AMG
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GLA250
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GLB35 AMG
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GLB250
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GLC43 AMG
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GLE53 AMG
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GLE63 S AMG
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GLE350
-
GLE450
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GLE580
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GLS63 AMG
-
GLS450
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GLS580
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GT 43 AMG
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GT 53 AMG
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Maybach GLS600
-
Maybach S580
-
Maybach S680
-
Metris
-
S500
-
S580
-
SL55 AMG
-
SL63 AMG
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Sprinter 1500
-
Sprinter 2500
- Van Cargo, 2.0L Eng · 2.0L Eng2022: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2022: Sprinter 2500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2022: Sprinter 2500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.0L Eng · 2.0L Eng2022: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2022: Sprinter 2500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Passenger, 2.0L Eng · 2.0L Eng2022: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2022: Sprinter 2500 Van Passenger
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, RWD
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Sprinter 3500
- Van Cargo, 2.1L Eng · 2.1L Eng2022: Sprinter 3500 Van Cargo
- Van Cargo, 3.0L Eng · 3.0L Eng2022: Sprinter 3500 Van Cargo
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2022: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng · 3.0L Eng2022: Sprinter 3500 Van Cargo Extended
- Van Crew, 2.1L Eng · 2.1L Eng2022: Sprinter 3500 Van Crew
- Van Crew, 3.0L Eng · 3.0L Eng2022: Sprinter 3500 Van Crew
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Sprinter 3500XD
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- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2022: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2022: Sprinter 3500XD 2D Cab Chassis Extended
- Van Cargo, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
-
-
MERCEDES-BENZ: 2021
-
A35 AMG
-
A220
-
C43 AMG
-
C63 AMG
-
C63 S AMG
-
CLA35 AMG
-
CLA45 AMG
-
CLA250
-
CLS53 AMG
-
CLS450
-
E53 AMG
-
E350
-
G63 AMG
-
G550
-
GLA35 AMG
-
GLA45 AMG
-
GLA250
-
GLB35 AMG
-
GLB250
-
GLC43 AMG
-
GLC63 AMG
-
GLC63 S AMG
-
GLE53 AMG
-
GLE63 S AMG
-
GLE350
-
GLE450
-
GLE580
-
GLS63 AMG
-
GLS450
-
GLS580
-
GT 43 AMG
-
GT 53 AMG
-
GT 63 AMG
-
GT 63 S AMG
-
GT AMG
-
GT AMG Black Series
-
GT C AMG
-
Maybach GLS600
-
Maybach S580
-
Metris
-
S63 AMG
-
S500
-
S560
-
S580
-
Sprinter 1500
-
Sprinter 2500
- Van Cargo, 2.0L Eng · 2.0L Eng2021: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.0L Eng · 2.0L Eng2021: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Passenger, 2.0L Eng · 2.0L Eng2021: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Passenger
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, RWD
-
Sprinter 3500
- Van Cargo, 2.1L Eng · 2.1L Eng2021: Sprinter 3500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2021: Sprinter 3500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
-
Sprinter 3500XD
- 2D Cab Chassis, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2021: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2021: Sprinter 3500XD 2D Cab Chassis Extended
- Van Cargo, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
-
-
MERCEDES-BENZ: 2020
-
A35 AMG
-
C63 S AMG
-
CLA35 AMG
-
CLA45 AMG
-
CLS53 AMG
-
G63 AMG
-
GLC43 AMG
-
GLC63 AMG
-
GLC63 S AMG
-
GLC350e
-
GLE450
-
GLE580
-
GLS450
-
GLS580
-
GT 53 AMG
-
GT 63 AMG
-
GT 63 S AMG
-
GT C AMG
-
GT S AMG
-
Maybach S560
-
Maybach S650
-
S65 AMG
-
S560e
-
SL450
-
SL550
-
Sprinter 1500
-
Sprinter 2500
- Van Cargo, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo Extended
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Crew, 3.0L Eng, RWD
- Van Passenger, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, RWD
- Van Passenger, 3.0L Eng, RWD
-
Sprinter 3500
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Crew, 3.0L Eng, RWD
-
Sprinter 3500XD
- 2D Cab Chassis, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Crew, 3.0L Eng, RWD
-
-
MERCEDES-BENZ: 2005
-
C55
-
CL55
-
CL65
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK500
-
E55
-
G55
-
G500
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL65
-
SL500
-
SL600
-
SLK55
-
SLR
-
-
MERCEDES-BENZ: 2004
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK500
-
E55
-
G55
-
G500
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL500
-
SL600
-
SLK32
-
-
MERCEDES-BENZ: 2003
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
CLK500
-
E55
-
E500
-
G55
-
G500
-
ML55
-
ML320
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL500
-
SLK32
-
-
MERCEDES-BENZ: 2002
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
E55
-
E430
-
G500
-
ML55
-
ML320
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL500
-
SL600
-
SLK32
-
-
MERCEDES-BENZ: 2001
-
C320
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
E55
-
E430
-
ML55
-
ML320
-
ML430
-
S55
-
S430
-
S500
-
S600
-
SL500
-
SL600
-
MERCEDES-BENZ: 2000
-
C43
-
C230
-
C280
-
CL500
-
CLK320
-
CLK430
-
E55
-
E430
-
ML55
-
ML320
-
ML430
-
S430
-
S500
-
SL500
-
SL600
-
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