Code
U065C
Generic
U — Network/User
Lost Communication With Right Front Mode Actuator
Views:
UK: 14
EN: 17
RU: 17
AI status
Completed
Completed
100%
Causes
- Open or shorted wiring between actuator and control module/CAN bus
- Loose, corroded, or damaged connector at the actuator
- Blown fuse or failed power/ground feeding the actuator
- Failed right front mode actuator
- Network bus fault (CAN/LIN) or improper termination
- Faulty controlling module (BCM/HVAC control module) or software error
Symptoms
- DTC U065C stored and possible related network codes present
- Right front mode actuator does not change position or respond to controls
- HVAC mode or airflow direction incorrect or fixed for the right front vent
- Clicking, grinding, or no noise from the actuator when commanded
- Possible malfunction indicator or HVAC system message on cluster
- Intermittent operation or failure correlated with vibration or moisture
What to check
- Read all stored and pending codes and freeze-frame data with a scan tool
- Check for other network U-codes that could indicate a bus-wide issue
- Visually inspect actuator connector and wiring for corrosion, damage, or water
- Verify fuses and relays supplying actuator power
- Backprobe actuator connector to verify key-on supply voltage and ground
- Monitor network traffic to confirm whether actuator messages appear
Signal parameters
- Supply voltage at actuator: nominal battery voltage ~12 V (should be present key ON)
- Ground continuity: low resistance to chassis ground (typically < 1 Ω)
- CAN (if used) idle voltages: CAN High ~2.0–3.0 V, CAN Low ~1.0–2.0 V; active differential ~1.5–2.5 V
- LIN (if used) idle voltage: ~12 V or reference voltage depending on system; serial data pulses expected when commanded
- Actuator response: movement or position feedback signal presence when commanded (varies by design)
- Expected periodic network message rate and ID for the actuator (verify with manufacturer data)
Diagnostic algorithm
- Connect a scan tool and confirm U065C and any related codes; note freeze-frame and test data.
- Attempt to command the right front mode actuator from the scan tool while observing for any response or message on the network.
- Visually inspect the actuator, connector, and nearby harness for damage, corrosion, or moisture. Repair any obvious issues.
- Check fuses/relays and verify power and ground at the actuator connector with key ON. Repair wiring or replace fuse as needed.
- Monitor the vehicle network (CAN/LIN) for the actuator's message ID. If no messages appear, probe CAN High/Low or LIN with a lab scope or DMM to check voltages and waveform integrity.
- Perform a wiggle test on the harness and connector while observing communication and actuator behavior to find intermittent faults.
- If wiring and network appear good, disconnect the actuator and measure its internal resistance or bench-test per manufacturer procedure to confirm functional status.
- If actuator bench test fails, replace the right front mode actuator and clear codes. Re-test operation and verify no reoccurrence.
- If actuator tests good but communication still absent, investigate the controlling module (HVAC/BCM) and its software; reflash or replace module if required.
- After repairs, erase codes and perform a full system check to ensure the actuator communicates reliably under all conditions.
Likely causes
- Connector corrosion or wiring damage at the right front actuator
- Loss of power or ground to the actuator (blown fuse, poor ground)
- Actuator internal failure
- Local CAN/LIN wiring short or open
- Fault in control module software or module refusing to communicate
Fault status
Status
Lost Communication With Right Front Mode Actuator — no messages received from the right front mode actuator. Check connector, power/ground, and network.
Repair difficulty: Medium
Diagnostic time: 0.5-2.5 hours
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