Code
U1714
HUMMER
U — Network/User
Loss of Front Door Module to Window Motor Normal Speed Comm.
AI status
Completed
Completed
100%
Causes
- Open or shorted wiring between Front Door Module and window motor/regulator
- Corroded or loose connector at the window motor or door module
- Failed window motor or internal motor driver/regulator
- Faulty Front Door Module (control module) or software fault
- Blown fuse or poor power/ground to motor or module
- Intermittent communication bus fault (CAN/LIN/body network) or interference
Symptoms
- Front window operates only slowly or not at normal speed
- Window moves intermittently, stalls, or is inoperative
- One-touch or auto-up/down function may not work
- Related door/module communication errors present in scan tool
- Possible blown fuse or tripped current protection for the window circuit
What to check
- Read and record all stored and pending DTCs with an OEM-capable scan tool
- Check battery voltage and inspect fuses and fusible links for the door/window circuits
- Visual inspection of door wiring harness, connectors and chafe points (especially at door hinge)
- Wiggle-test wiring/connectors while commanding the window to identify intermittent faults
- Measure power and ground at the window motor connector with key on and while operating
- Monitor module communication (CAN/LIN/body network) with a scan tool while operating the window
Signal parameters
- Battery supply at motor: ~12 V (key on/engine off), should remain near battery during operation
- Window motor current draw: increased when motor is under load; large sustained overcurrent indicates mechanical binding or motor fault
- Motor winding resistance: typically low (check service manual for spec; often ~1–5 ohms)
- Control signal: PWM speed control or switched power from FDM — verify presence while commanding window
- Network bus: CAN/LIN frames related to door/window commands present when commanding the window (CAN wires nominal ~2.5 V idle each)
Diagnostic algorithm
- Retrieve and document all DTCs and freeze frame data. Note whether U1714 is current or intermittent.
- Verify battery voltage and inspect/replace any blown fuses related to door/window circuits.
- Perform visual inspection of the door wiring harness, connectors at the door, hinge area and window motor connector; repair any damage or corrosion.
- With a scan tool, command the window up/down and observe module status and any communication messages; note if the command is sent from FDM and whether a response is present.
- Probe the motor connector: check for battery voltage, ground, and control signal while commanding the window. If no control signal, suspect FDM or communication fault.
- Wiggle the harness/connectors while operating the window to detect intermittent opens/shorts. Repair any intermittent wiring or connector faults.
- If power/ground and control signal are present but the motor does not respond or runs poorly, disconnect motor and bench-test motor for correct operation and current draw. Replace motor/regulator if failed.
- If motor and wiring are good, perform module-level checks: check FDM power/ground, reflash/update module software per TSBs, and consider module replacement if confirmed faulty.
- After repairs, clear DTCs and retest multiple cycles to confirm successful repair and no recurrence.
Likely causes
- Damaged connector or pin corrosion at the door harness or motor
- Broken/shorted wiring in the door harness where it flexes
- Window motor failed (internal comms or speed control) or excessive mechanical load
- Poor ground or low battery voltage to the FDM or motor
- Front Door Module fault or corrupted module software
Fault status
Status
Lost/failed normal-speed communication between Front Door Module and front window motor; window may operate improperly or not at normal speed.
Repair difficulty: Medium
Diagnostic time: 1.0-2.5 hours
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Repair manuals
Manual library for HUMMER
138
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