Code
U0037
MERCEDES-BENZ
U — Network/User
Vehicle Communication Bus B
AI status
Completed
Completed
100%
Causes
- Broken or shorted CAN wiring (CAN High / CAN Low) on Bus B
- Open or poor ground or supply to gateway or control module on Bus B
- Failed gateway / bus controller or other control module driving Bus B
- Missing or failed termination resistor (open or shorted)
- Corroded/loose connector or water intrusion in harness
- Intermittent connector contact or chafed wiring contacting chassis
Symptoms
- Multiple modules unavailable or 'communication' faults in scan tool
- Warning lamps or messages related to vehicle systems (depending on which modules on Bus B)
- Features controlled by modules on Bus B not working (e.g., body, chassis, comfort functions)
- Intermittent operation of affected systems or erratic behavior
- No CAN traffic for Bus B visible on diagnostic tool or oscilloscope
What to check
- Read all U- and manufacturer codes with Mercedes diagnostic tool (Xentry/DAS) and note which modules report loss of comm
- Check battery voltage and charging system; ensure stable 12V supply
- Inspect fuses and relays that power the gateway and Bus B modules
- Visually inspect CAN wiring, connector pins and harnesses along Bus B route for damage or corrosion
- Measure resistance across CAN H and CAN L with ignition off (expect ~60 Ω if two 120 Ω terminators present)
- Using a DVOM in volts mode or oscilloscope measure idle voltages: CAN_H ≈ 2.5 V, CAN_L ≈ 2.5 V (recessive); dominant state: CAN_H ≈ 3.5 V, CAN_L ≈ 1.5 V
Signal parameters
- Recessive (idle) voltages: CAN_H ≈ 2.5 V, CAN_L ≈ 2.5 V (both near mid-supply)
- Dominant state voltages: CAN_H ≈ 3.5 V, CAN_L ≈ 1.5 V (differential ≈ 2 V)
- Termination resistance across CAN_H–CAN_L (ignition off): ≈ 60 Ω (two 120 Ω terminators in parallel)
- Expected CAN bus message activity: depends on vehicle, typically periodic messages from gateway / ECUs (use manufacturer tool to view)
- No continuous low or high voltage on either line (constant dominant indicates short or stuck driver)
Diagnostic algorithm
- Record all stored codes, freeze frame and module list using Mercedes diagnostic tool. Note which modules are not responding.
- Verify battery/charging voltage and ground integrity. Repair weak battery, loose terminals, or poor grounds first.
- Inspect power/ground/fuse circuits for gateway and BUS B modules; repair any open circuits.
- Visually inspect connectors and harness along Bus B for damage, corrosion or moisture; repair as needed.
- With ignition off, measure resistance across CAN_H and CAN_L at a convenient connector; expect ~60 Ω. If not, trace missing terminator or short.
- With ignition on, measure DC voltages on CAN_H and CAN_L (approx. 2.5 V idle). If one line is stuck high/low, isolate the shorted module or wiring.
- Use an oscilloscope to check CAN waveforms for distortion, missing edges, or bus contention. Look for dominant stuck states or excessive noise.
- If a single module is suspected, disconnect that module and recheck the bus. If bus returns to normal, repair/replace the faulty module or its harness.
- If wiring fault suspected, perform continuity and short-to-ground/Vbatt checks and repair wiring harness sections as indicated by topology.
- Update or reflash gateway / affected module software if recommended by manufacturer after hardware faults are corrected.
- Clear codes, perform a full network scan, and road test to confirm no recurrence.
Likely causes
- Open/shorted CAN H or CAN L wiring on Bus B (harness damage, pin pushout)
- Failed gateway or a node on Bus B pulling the bus to dominant state
- Loss of power/ground to gateway or Bus B modules (fuse, ground strap)
- Missing or damaged termination (two 120 Ω in parallel ≈ 60 Ω expected)
Fault status
Status
Vehicle Communication Bus B - communication fault detected. One or more modules on Bus B are not communicating or the bus is inactive/shorted.
Repair difficulty: Medium
Diagnostic time: 1.5-3.0 hours
Similar codes
Repair manuals
Manual library for MERCEDES-BENZ
856
Browse 856 MERCEDES-BENZ manuals: repair procedures, diagnostics, wiring diagrams, component locations, service data and Labor Times by year, model and trim.
MERCEDES-BENZ
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MERCEDES-BENZ: 2023
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GLE580
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S500
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Sprinter 2500
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- Van Crew, Eng CD 654.920, 4WD
- Van Crew, Eng CD 654.920, RWD
- Van Passenger, Eng CD 274.920
- Van Passenger, Eng CD 654.920, 4WD
- Van Passenger, Eng CD 654.920, RWD
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Sprinter 3500
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MERCEDES-BENZ: 2022
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A220
-
C43 AMG
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CLA35 AMG
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CLA45 AMG
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CLA250
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CLS450
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E53 AMG
-
E350
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EQB300
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EQB350
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G63 4x4 Squared AMG
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G63 AMG
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G550
-
GLA35 AMG
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GLA45 AMG
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GLA250
-
GLB35 AMG
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GLB250
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GLC43 AMG
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GLE53 AMG
-
GLE63 S AMG
-
GLE350
-
GLE450
-
GLE580
-
GLS63 AMG
-
GLS450
-
GLS580
-
GT 43 AMG
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GT 53 AMG
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Maybach GLS600
-
Maybach S580
-
Maybach S680
-
Metris
-
S500
-
S580
-
SL55 AMG
-
SL63 AMG
-
Sprinter 1500
-
Sprinter 2500
- Van Cargo, 2.0L Eng · 2.0L Eng2022: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2022: Sprinter 2500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2022: Sprinter 2500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.0L Eng · 2.0L Eng2022: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2022: Sprinter 2500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Passenger, 2.0L Eng · 2.0L Eng2022: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2022: Sprinter 2500 Van Passenger
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, RWD
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Sprinter 3500
- Van Cargo, 2.1L Eng · 2.1L Eng2022: Sprinter 3500 Van Cargo
- Van Cargo, 3.0L Eng · 3.0L Eng2022: Sprinter 3500 Van Cargo
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2022: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng · 3.0L Eng2022: Sprinter 3500 Van Cargo Extended
- Van Crew, 2.1L Eng · 2.1L Eng2022: Sprinter 3500 Van Crew
- Van Crew, 3.0L Eng · 3.0L Eng2022: Sprinter 3500 Van Crew
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Sprinter 3500XD
- 2D Cab Chassis, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2022: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2022: Sprinter 3500XD 2D Cab Chassis Extended
- Van Cargo, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2022: Sprinter 3500XD Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
-
-
MERCEDES-BENZ: 2021
-
A35 AMG
-
A220
-
C43 AMG
-
C63 AMG
-
C63 S AMG
-
CLA35 AMG
-
CLA45 AMG
-
CLA250
-
CLS53 AMG
-
CLS450
-
E53 AMG
-
E350
-
G63 AMG
-
G550
-
GLA35 AMG
-
GLA45 AMG
-
GLA250
-
GLB35 AMG
-
GLB250
-
GLC43 AMG
-
GLC63 AMG
-
GLC63 S AMG
-
GLE53 AMG
-
GLE63 S AMG
-
GLE350
-
GLE450
-
GLE580
-
GLS63 AMG
-
GLS450
-
GLS580
-
GT 43 AMG
-
GT 53 AMG
-
GT 63 AMG
-
GT 63 S AMG
-
GT AMG
-
GT AMG Black Series
-
GT C AMG
-
Maybach GLS600
-
Maybach S580
-
Metris
-
S63 AMG
-
S500
-
S560
-
S580
-
Sprinter 1500
-
Sprinter 2500
- Van Cargo, 2.0L Eng · 2.0L Eng2021: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.0L Eng · 2.0L Eng2021: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Passenger, 2.0L Eng · 2.0L Eng2021: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2021: Sprinter 2500 Van Passenger
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, RWD
-
Sprinter 3500
- Van Cargo, 2.1L Eng · 2.1L Eng2021: Sprinter 3500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2021: Sprinter 3500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
-
Sprinter 3500XD
- 2D Cab Chassis, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2021: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2021: Sprinter 3500XD 2D Cab Chassis Extended
- Van Cargo, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2021: Sprinter 3500XD Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
-
-
MERCEDES-BENZ: 2020
-
A35 AMG
-
C63 S AMG
-
CLA35 AMG
-
CLA45 AMG
-
CLS53 AMG
-
G63 AMG
-
GLC43 AMG
-
GLC63 AMG
-
GLC63 S AMG
-
GLC350e
-
GLE450
-
GLE580
-
GLS450
-
GLS580
-
GT 53 AMG
-
GT 63 AMG
-
GT 63 S AMG
-
GT C AMG
-
GT S AMG
-
Maybach S560
-
Maybach S650
-
S65 AMG
-
S560e
-
SL450
-
SL550
-
Sprinter 1500
-
Sprinter 2500
- Van Cargo, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo Extended
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Crew, 3.0L Eng, RWD
- Van Passenger, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 2.0L Eng · 2.0L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Passenger
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, 4WD
- Van Passenger, 3.0L Eng, RWD
- Van Passenger, 3.0L Eng, RWD
-
Sprinter 3500
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Crew, 3.0L Eng, RWD
-
Sprinter 3500XD
- 2D Cab Chassis, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Crew, 3.0L Eng, RWD
-
-
MERCEDES-BENZ: 2005
-
C55
-
CL55
-
CL65
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK500
-
E55
-
G55
-
G500
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL65
-
SL500
-
SL600
-
SLK55
-
SLR
-
-
MERCEDES-BENZ: 2004
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK500
-
E55
-
G55
-
G500
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL500
-
SL600
-
SLK32
-
-
MERCEDES-BENZ: 2003
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
CLK500
-
E55
-
E500
-
G55
-
G500
-
ML55
-
ML320
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL500
-
SLK32
-
-
MERCEDES-BENZ: 2002
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
E55
-
E430
-
G500
-
ML55
-
ML320
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL500
-
SL600
-
SLK32
-
-
MERCEDES-BENZ: 2001
-
C320
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
E55
-
E430
-
ML55
-
ML320
-
ML430
-
S55
-
S430
-
S500
-
S600
-
SL500
-
SL600
-
MERCEDES-BENZ: 2000
-
C43
-
C230
-
C280
-
CL500
-
CLK320
-
CLK430
-
E55
-
E430
-
ML55
-
ML320
-
ML430
-
S430
-
S500
-
SL500
-
SL600
-
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