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B11AE — Menu Menu

Detailed page for trouble code B11AE.

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Code

B11AE

LAND ROVER B — Body

Menu Menu

Brand: LAND ROVER
Type: B — Body
AI status
Completed
ready
Completed 100%
Page language: EN

Causes

  • Temporary software or firmware glitch in the infotainment / control module
  • Faulty module (infotainment, body control, HVAC or related ECU)
  • Loss of CAN / LIN communication between modules
  • Damaged or corroded wiring or connectors
  • Low or unstable battery/vehicle supply voltage
  • Blown fuse or poor ground

Symptoms

  • Menu or system menus fail to display properly or are unresponsive
  • Intermittent disappearance of menu items or frozen menu screens
  • Associated warnings or messages on the instrument cluster
  • Multiple related communication or module codes stored
  • Features controlled through the menu do not operate

What to check

  • Read the full DTC list and freeze frame data with a factory-capable scan tool
  • Look for related communication codes (CAN/LIN) and other B-codes
  • Verify battery voltage and charging system health (stable 12V+ with engine off/on)
  • Inspect fuses and relays for infotainment and body modules
  • Visually inspect connectors and wiring at the affected module(s) for corrosion, damage or loose terminals
  • Check grounds for tightness and continuity to chassis

Signal parameters

  • Vehicle battery supply: ~12–14.5 V (stable under load and key cycles)
  • CAN bus idle differential voltages: CAN_H and CAN_L around expected idle (factory spec, typically centered around common-mode voltage) — check with scan tool or oscilloscope
  • LIN bus: expected idle and activity levels per service manual
  • Ground resistance: low continuity to chassis (
  • Module supply pin voltages and wake/sleep signals per wiring diagram

Diagnostic algorithm

  1. Connect a factory-level diagnostic tool. Record B11AE plus any related codes and freeze frame data.
  2. Attempt to reproduce symptom while monitoring live data and module communication status.
  3. Check battery voltage and main power supply to the affected module. Charge or replace battery if voltage is low.
  4. Inspect relevant fuses, relays and module connectors for damage, corrosion or water ingress. Repair as required.
  5. Check CAN/LIN network: verify messages present/absent, measure bus voltages and waveform integrity with an oscilloscope if available.
  6. If wiring and supply are confirmed good, verify module software level and compare to latest service information. Reflash or update software per manufacturer procedure if recommended.
  7. If software update does not clear the fault and communication/power are correct, consider module replacement following diagnostic substitution procedures.
  8. After any repair, clear codes and confirm fault does not return through normal vehicle operation and test drive.
  9. If intermittent, monitor vehicle with data logger or perform stress tests (key cycles, temperature change, vibration) to try to reproduce.

Likely causes

  • Corrupted menu configuration or software error in the module
  • Intermittent CAN bus wiring fault or connector corrosion
  • Module failing under load or after a software update
  • Power supply/ground issue causing module reset or loss of functionality

Fault status

⚠️ Status
Menu system fault — module communication or software error detected. Inspect module power, communications and software.
🟡 Repair difficulty: Medium
⏱️ Diagnostic time: 1.0-2.5 hours

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