Code
B29C2
Generic
B — Body
Gateway Module: CAN Bus Message Missing
AI status
Completed
Completed
100%
Causes
- Failed or powered-off control module (node) that sends the message
- Open, shorted, damaged or corroded CAN wiring or connector(s)
- Faulty CAN transceiver in either the gateway or the sender module
- Missing or incorrect termination (open or wrong resistance)
- Loss of power or ground to the sender module or gateway
- Module software mismatch, corrupted firmware or configuration error
Symptoms
- Loss of function for systems that rely on the missing message (e.g., instrument cluster items, body functions, driver aids)
- Intermittent or permanent module communication faults visible on a scan tool
- Related diagnostic trouble codes for lost communication (other modules report 'no response')
- Possible failure to start or accessory functions if essential messages are missing
- No obvious mechanical fault — primarily electrical/communication symptoms
What to check
- Read all codes and module status with a capable scan tool; note which message or module ID is reported missing
- Check for additional U/B-type communication codes that help localize the network problem
- Visually inspect CAN_H and CAN_L wiring, connectors, and module grounds/power feeds for damage or corrosion
- Measure CAN bus termination resistance (expected ~60 ohms between CAN_H and CAN_L with ignition off and connectors connected)
- Check for expected module battery/ignition power and good ground at the sender and gateway modules
- Perform a wiggle test on wiring/connectors while monitoring for message appearance or new faults
Signal parameters
- Idle voltages (recessive): CAN_H ≈ 2.5 V, CAN_L ≈ 2.5 V (both idle near mid-supply)
- Dominant state: CAN_H ≈ 3.5 V, CAN_L ≈ 1.5 V (differential ≈ 2.0 V during dominant bits)
- Typical total bus termination: ≈ 60 Ω measured between CAN_H and CAN_L (two 120 Ω terminators in parallel)
- Common bit rates: 125 kb/s, 250 kb/s, 500 kb/s (confirm vehicle-specific bus speed before interpreting captures)
- Expected message timing: depends on signal — many periodic messages occur every 10–100 ms; check wiring diagrams/SWFS for expected period
Diagnostic algorithm
- Retrieve and record all DTCs and freeze frame data from all network modules; identify which module/message ID is missing.
- Confirm the gateway and the reported sender module are present on the network with a scan tool. Note any 'no response' modules.
- Inspect connectors, pins and harnesses for the gateway and sender module. Repair any corrosion, bent pins, or loose terminals.
- Verify battery/ignition power and ground at both gateway and sender module. Repair power/ground faults before continuing.
- With ignition ON, measure termination resistance between CAN_H and CAN_L (expect ~60 Ω). If out of range, locate and repair missing/bad terminator.
- Use an oscilloscope or high-speed CAN tool to observe CAN_H and CAN_L at the gateway and near the sender. Look for missing frames, constant recessive levels, or severe noise/reflections.
- If messages are present at one end of the bus but not at the gateway, trace wiring between those points for opens/shorts and perform continuity checks with power off.
- Isolate sections by disconnecting branches or individual modules and re-check the bus to find where the message disappears or reappears.
- If wiring and power/ground are good but the sender module does not transmit, attempt to re-initialize, wake, or cycle power to the module. If available, reflashing or reprogramming software per manufacturer procedure may be required.
- If a hardware fault is suspected in a module (gateway or sender), substitute a known-good module or module bench test if possible, then clear codes and verify restoration of messages/functions.
- After repairs, clear codes and perform functional test drive or operation to confirm the missing message does not recur.
Likely causes
- Loose, corroded or disconnected connector at the gateway or sender module
- Loss of power/ground to the sending module
- Failed/removed sender module (module not responding)
- Damaged CAN pair wiring (open or short to ground/voltage)
- Faulty CAN transceiver or gateway hardware failure
Fault status
Status
Gateway reports that a specific CAN message from another module was not received within the expected time window; network communication fault detected.
Repair difficulty: Medium
Diagnostic time: 1-3 hours
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