Code
U0072
MERCEDES-BENZ
U — Network/User
Vehicle Communication Bus E (-) shorted to Bus (+)
AI status
Completed
Completed
100%
Causes
- Damaged or chafed wiring harness causing Bus- to contact Bus+
- Corroded or water-intruded connector on Bus E
- Faulty or failed module transceiver pulling Bus- to Bus+
- Incorrectly installed aftermarket accessory tied into vehicle bus
- Connector pins bent or pushed together
- Previous repair with damaged insulation or pinched wires
Symptoms
- Multiple communication or module warning lamps/messages
- Features on systems that use Bus E are inoperative or intermittent
- Loss of data from one or more modules on vehicle network
- Additional U-codes or P-codes related to module communication
- Possible vehicle enter limp or reduced functionality depending on affected modules
What to check
- Read and record all current and pending DTCs and freeze frame data
- Consult manufacturer wiring diagrams to identify Bus E modules, connectors and splice locations
- Visual inspection of Bus E harness, connectors and related modules for damage, corrosion or water
- Inspect for aftermarket devices or recent repairs in wiring harness areas
- Measure continuity/resistance between Bus- and Bus+ with ignition OFF (computer disconnected if required)
- Measure voltage on Bus lines with key ON (or use oscilloscope) to verify normal idle voltages and to see if one line is stuck
Signal parameters
- Normal CAN-type bus idle: CAN_H ≈ 2.5 V, CAN_L ≈ 2.5 V (each to ground) — differential ≈ 0 V
- CAN dominant state: CAN_H ≈ 3.5 V, CAN_L ≈ 1.5 V — differential ≈ 2.0 V
- If Bus- is shorted to Bus+, expect near-same voltage on both conductors or abnormal voltages relative to ground
- Low resistance between Bus- and Bus+ (< 5 Ω) indicates a direct short
Diagnostic algorithm
- Retrieve and document all DTCs, then clear codes and see if U0072 returns. Note any other communication codes.
- Obtain wiring diagrams and identify all modules, connectors and splice points on Bus E.
- Visually inspect harness runs, connectors, and modules for damage, corrosion, rodent chew, water entry or recent repair marks.
- With ignition OFF and battery disconnected if recommended by manufacturer, measure resistance between Bus- and Bus+. A very low resistance indicates a short.
- If short present, disconnect Bus E connectors/modules progressively (gateway/junctions first) and re-check resistance after each disconnect to localize the short segment.
- If short is not isolated by disconnecting connectors, perform isolation using current-limited power or specialist short-finder tools per factory procedure to avoid component damage.
- Inspect and repair or replace damaged wiring, connectors, or grommets found in the faulty segment. Replace any module confirmed to have a failed transceiver.
- After repair, reconnect modules, clear codes, and verify restoration of normal bus voltages and module communication. Road-test / exercise affected systems and re-scan.
- If intermittent, perform wiggle tests and/or monitor with an oscilloscope while operating affected systems to reproduce fault.
- Document repairs and confirm no aftermarket device is tied into the bus before returning vehicle to customer.
Likely causes
- Low resistance (direct short) between Bus- and Bus+ at a connector or splice
- Corrosion/water in a gateway or bus junction connector creating conductive path
- Failed transceiver inside a control module on Bus E
- Aftermarket device or incorrect jump-start wiring connected to bus conductors
- Wiring harness damage at body seams, grommets or near moving parts
Fault status
Status
Bus E negative conductor shorted to Bus positive — communication on Bus E disrupted; modules on this bus may be inoperative until short is located and repaired.
Repair difficulty: Medium
Diagnostic time: 1.5-4.0 hours
Similar codes
Repair manuals
Manual library for MERCEDES-BENZ
856
Browse 856 MERCEDES-BENZ manuals: repair procedures, diagnostics, wiring diagrams, component locations, service data and Labor Times by year, model and trim.
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MERCEDES-BENZ: 2021
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C63 AMG
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C63 S AMG
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CLA35 AMG
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CLA45 AMG
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CLA250
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CLS53 AMG
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GLA45 AMG
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GLC43 AMG
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GLC63 AMG
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GLE63 S AMG
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GT 53 AMG
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GT 63 AMG
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GT 63 S AMG
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Maybach S580
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Metris
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S63 AMG
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S500
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S560
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S580
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Sprinter 3500
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Sprinter 3500XD
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- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2021: Sprinter 3500XD 2D Cab Chassis
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MERCEDES-BENZ: 2020
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A35 AMG
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C63 S AMG
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CLA35 AMG
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CLA45 AMG
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CLS53 AMG
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G63 AMG
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GLC43 AMG
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GLC63 AMG
-
GLC63 S AMG
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GLC350e
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GLE450
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GLE580
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GLS450
-
GLS580
-
GT 53 AMG
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GT 63 AMG
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GT 63 S AMG
-
GT C AMG
-
GT S AMG
-
Maybach S560
-
Maybach S650
-
S65 AMG
-
S560e
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SL450
-
SL550
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Sprinter 1500
-
Sprinter 2500
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- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Cargo
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- Van Passenger, 2.1L Eng · 2.1L Eng2020: Sprinter 2500 Van Passenger
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Sprinter 3500
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, 4WD
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- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
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- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500 Van Crew
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- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
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Sprinter 3500XD
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- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- 2D Cab Chassis Extended, 3.0L Eng · 3.0L Eng2020: Sprinter 3500XD 2D Cab Chassis Extended
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo
- Van Cargo, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, 4WD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo, 3.0L Eng, RWD
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Cargo Extended
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, 4WD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Cargo Extended, 3.0L Eng, RWD
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Crew
- Van Crew, 2.1L Eng · 2.1L Eng2020: Sprinter 3500XD Van Crew
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, 4WD
- Van Crew, 3.0L Eng, RWD
- Van Crew, 3.0L Eng, RWD
-
-
MERCEDES-BENZ: 2005
-
C55
-
CL55
-
CL65
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK500
-
E55
-
G55
-
G500
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL65
-
SL500
-
SL600
-
SLK55
-
SLR
-
-
MERCEDES-BENZ: 2004
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK500
-
E55
-
G55
-
G500
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL500
-
SL600
-
SLK32
-
-
MERCEDES-BENZ: 2003
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
CLK500
-
E55
-
E500
-
G55
-
G500
-
ML55
-
ML320
-
ML350
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL55
-
SL500
-
SLK32
-
-
MERCEDES-BENZ: 2002
-
C32
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
E55
-
E430
-
G500
-
ML55
-
ML320
-
ML500
-
S55
-
S430
-
S500
-
S600
-
SL500
-
SL600
-
SLK32
-
-
MERCEDES-BENZ: 2001
-
C320
-
CL55
-
CL500
-
CL600
-
CLK55
-
CLK320
-
CLK430
-
E55
-
E430
-
ML55
-
ML320
-
ML430
-
S55
-
S430
-
S500
-
S600
-
SL500
-
SL600
-
MERCEDES-BENZ: 2000
-
C43
-
C230
-
C280
-
CL500
-
CLK320
-
CLK430
-
E55
-
E430
-
ML55
-
ML320
-
ML430
-
S430
-
S500
-
SL500
-
SL600
-
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